Are you a technically inclined sales professional who excels at converting inbound leads into long-term international business?

Liquid Plates (https://liquidplates.com/) is a leading manufacturer of high-performance thermal management solutions, including liquid cold plates, heatsinks, copper busbars, and air-cooled heatsinks. We serve clients across North America, Europe, and Africa.

We are seeking a proactive, fluent, technically sound Technical Sales & Operations Specialist to manage incoming global inquiries, drive our international sales pipeline, and connect client needs directly with our Ahmedabad manufacturing team.

Core Responsibilities

- Inbound Lead Management: Swiftly respond to international sales inquiries coming from digital channels and Google Ads campaigns within 2 hours.
- Technical Consultation & Prospecting: Engage with international engineering and procurement teams to understand their thermal management specs, drawings, and delivery timelines.
- Quotation & Commercial Proposals: Work directly with our Production Manager to calculate lead times, material costs (copper/aluminum), and generate accurate technical/commercial quotes.
- Pipeline & Follow-ups: Maintain rigorous follow-up cadences with prospects across the US, Europe, and Africa. Keep the CRM updated with zero overdue leads.
- Client Account Management: Act as the primary point of contact for active international clients, providing status updates on manufacturing progress, delivery timelines, and international shipping.
- Cross-Functional Coordination:



Ensure complete technical handoffs from sales to shop-floor production to maintain delivery schedules.

Qualifications & Technical Requirements

- Education: B.E. / B.Tech/ Diploma in Mechanical, Production, or Electronics Engineering preferred (or solid experience in technical industrial sales).
- Experience: 3 to 6 years of experience in Inside Sales, B2B Sales, or International Business Development within a manufacturing, precision metal fabrication, or industrial machinery setup.
- Language Skills (Mandatory): High fluency in written and spoken English. Excellent communication skills for managing clients across European and African time zones.
- Technical Aptitude: Ability to read basic engineering CAD drawings and understand precision manufacturing terminology (CNC machining, brazing, thermal validation, pressure testing).
- Software: Hands-on experience with CRM tools (HubSpot/Zoho), MS Excel/Google Sheets, and digital communication tools (Zoom, WhatsApp Business).

Key Performance Indicators (KPIs) Your annual bonus and performance evaluations will be tied to:

- Lead Response Time: Maintaining average response times under 2 hours for inbound leads.
- Quote Conversion Rate: Percentage of technical quotes converted into active client orders.
- Pipeline Management: Zero overdue follow-up tasks in the sales CRM.
- Client Retention: Repeat order generation and customer satisfaction from international accounts.

Work Location & Schedule

- Location: In person (Ahmedabad manufacturing facility)
- Schedule: 10 AM to 6 PM.

Pay: ₹30,000.00 - ₹45,000.00 per month

Advantages

- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Technical Sales & Operations Specialist (InternationalB) (Kathwada)
🏢 Sandpiper
📍 Kathwada