– Technical Executive (Customer Handling)

Department: Team Hug

Designation: Technical Executive

Industry: Real Estate / Construction

Experience: 2+ Years

Location: Chennai – DAC Developers Private Limited

Job Summary

We are looking for a proactive and customer-focused Technical Executive to handle customer technical queries, coordinate with project and site teams, and ensure timely resolution of customer concerns related to construction, quality, and handover activities.

Key Responsibilities

- Handle customer queries and concerns related to construction progress, technical specifications, and project deliverables.
- Coordinate with Site Engineers, Project Managers, and QA/QC teams to resolve technical issues raised by customers.
- Conduct site visits and inspections whenever required to understand and address customer concerns.
- Explain technical aspects of the project, including construction details, materials, specifications, and quality standards.
- Follow up with internal teams to ensure timely closure of customer complaints and service requests.
- Maintain proper records of customer complaints, technical clarifications, site observations, and resolution status.
- Support customers during pre-handover inspections and coordinate snag rectification activities.
- Ensure effective communication between customers and internal project teams.




- Provide regular updates to customers regarding the status of their technical concerns.
- Ensure customer satisfaction through timely follow-ups and professional communication.

Required Skills
- Valuable technical knowledge of building construction and real estate projects.
- Strong customer-handling and communication skills.
- Ability to coordinate with multiple departments and resolve customer issues.
- Knowledge of construction drawings, specifications, and quality standards.
- Good problem-solving and follow-up skills.
- Proficiency in MS Office and documentation.
- Ability to handle customer escalations professionally.

Educational Qualification
- Diploma / B.E. in Civil Engineering or a related technical discipline.

Experience
- Minimum 2 years of experience in technical support, customer handling, CRM, or construction-related activities.
- Experience in the real estate or construction industry will be preferred.

Contact Person : Jayavani G Contact Number : 95000 34953

mail id : [email protected]

Direct walk in from : 04th Nov to 21 Nov 2026.

Timing : 10 to 4pm

Venue Details: Plot No A, Tiruvallur Street Tambaram West, Kadaperi, Chennai, Tamil Nadu 600045

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits

- Cell phone reimbursement
- Paid sick time
- Provident Fund

Work Location: In person

📌 Technical Executive (Tambaram)
🏢 DAC Developers
📍 Tambaram