Team Lead - International - Chennai

Team Lead - International - Chennai

05 Nov
|
Hexaware Technologies
|
Chennai

05 Nov

Hexaware Technologies

Chennai

Role: Team Lead Operations

Industry: BPO

Process: Inbound Customer Service

Notice Period: Only Immediate joiner to 30 days' notice

Shift - Complete Night Shift / Sat & Sun fixed Week Off

- Overall Minimum 4 years of experience into BPO & minimum 1.5 years' experience as Team Lead on papers is mandatory.
- Excellent communication and Robust Team Handling skills.
- KPI/KRA/Attrition/Shrinkage/Occupancy/CSAT/DSAT/SLA/AHT.
- Graduation - Mandate
- Should have prior experience of handling Voice Process.
- Responsible for meeting the SLA targets
- Excellent real time management skills
- Ensure schedule adherence and create an encouraging team environment.

Contact No: Deepika HR , (phone hidden)

📌 Team Lead - International - Chennai
🏢 Hexaware Technologies
📍 Chennai

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: team lead - international - chennai / chennai

Subscribe to this job alert:

Get the latest job offers by email for: team lead - international - chennai / chennai