Job Description
Customer Support Executive Company: Augmont Gold For All Department: Customer Support / Collections Job

Location:
New Town, Yelahanka, Bangalore Position: Customer Support Executive Job Responsibilities
* Handle inbound and outbound customer calls.
* Follow up with customers regarding overdue gold loan payments.
* Conduct recovery and collection follow-ups.
* Contact customers for pending interest payments and margin shortfalls.
* Handle customer queries, objections, and complaints professionally.
* Convince and negotiate with customers for timely payments.
* Maintain daily calling reports and update CRM records.
* Achieve assigned calling, collection, and recovery targets.
* Maintain positive customer relationships and ensure professional customer handling. Candidate Requirements




* Female candidates preferred.
* Immediate joiners preferred.
* Good verbal communication skills.
* Knowledge of multiple languages is preferred.
* Experience in Customer Support / Telecalling / Banking / NBFC / Collections is preferred.
* Basic understanding of gold loan products and interest calculations.
* Good negotiation and customer-handling skills. Employee Benefits
* Provident Fund (PF)
* Employee State Insurance (ESI)
* Insurance Benefits
* Learning & Development Opportunities Contact Details Vasanth D – Regional HR Company: Augmont Gold For All Mobile: 93442 50479 Email: [email protected]

📌 Tele Caller (Yelahanka New Town)
🏢 Finkurve
📍 Yelahanka New Town