Job highlights

- That covers provisioning,compliance,patching and retirement of Mac and Windows devices,with a focus on a smooth experience for employees.

- 4+ years in IT or workplace engineering,ideally in a cloud-first organisation. . Hands-on administration experience with Google Workspace and with Jamf and / or Intune across Mac and Windows.

- Experience with SSO and provisioning (SAML,SCIM).

Job Summary

As a Workplace Technology Engineer, you ll be a hands-on engineer looking after the platforms and devices Tideans use every day. You ll work closely with the rest of the team to implement, operate, maintain and improve our core IT platforms by focusing on Configuration as a Code framework.

Responsibilities

- Operate and improve our core IT platforms. You ll handle day-to-day configuration, changes and troubleshooting, and deliver improvements within agreed standards and designs.

- Manage our device fleet end to end. That covers provisioning, compliance, patching and retirement of Mac and Windows devices, with a focus on a smooth experience for employees.

- Apply our security controls. You ll roll out and maintain device trust, DLP and web security policies in partnership with InfoSec, and help troubleshoot when they affect users.

- Support onboarding and offboarding. You ll make sure access is granted and removed accurately and on time, and help automate the manual steps.

- Automate repetitive work with scripts and the platforms built-in automation.

- Act as L2/L3 escalation for the service desk, resolving complex issues and turning recurring problems into documented fixes.

- Contribute to projects, owning workstreams within larger platform rollouts and upgrades.

What We Are Looking For

- 4+ years in IT or workplace engineering, ideally in a cloud-first organisation.

- Hands-on administration experience with Google Workspace and with Jamf and/or Intune across Mac and Windows.





- Exposure to SSE or web security tools (Netskope or similar) and to Zero Trust concepts such as device trust and conditional access.

- Experience administering Jira Service Management or a similar ITSM tool.

- Using Terraform for Configuration as Code management

- Scripting in PowerShell, Bash or Python.

Nice to Have

- Experience with SSO and provisioning (SAML, SCIM).

- Experience in fintech or regulated financial services.

- Relevant platform certifications.

Our Tech Stack

- Google Workspace and Google Cloud Platform

- Netskope (SSE/SASE)

- Jamf Pro and Microsoft Intune

- Mac, Windows and ChromeOS endpoints

- Okta

- C1

- Cisco Meraki

- Jira, Confluence and Jira Service Management

What You'll Get In Return

- Time Off - Generous annual leave on top of bank holidays.

- Parental Leave - Paid maternity, paternity, and adoption leave to support your family journey.

- Sabbatical - Extended unpaid and paid leave options after completing milestone years with Tide.

- Health Insurance - Private family insurance with additional OPD coverage and top-up options.

- Life Accident Cover - Comprehensive accidental and life insurance protection.

- Mental Wellbeing - Access to therapy sessions, courses, meditations, and workshops.

- Volunteering Development Days - Paid days annually for volunteering or personal growth.

- Learning Development - Annual budget for books, courses, coaching, and more.

- WOO (Work Outside the Office) - Work from abroad for up to 90 days annually.

- Home Office Setup - Contribution towards setting up your home office

- Laptop Ownership - Keep your old laptop and get a recent one when it s time for a replacement.

- Snacks Meals - Office perks with snacks, coffee, tea, and lunch (location dependent).

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr Workplace Technology Engineer (Hyderabad)
🏢 Tide Software
📍 Hyderabad