Key Responsibilities

- Engage with customers and stakeholders to understand business objectives, operational challenges, requirements, and desired outcomes.

- Lead requirement gathering, clarification, and solution workshops to define implementable business and functional requirements.

- Analyze current-state processes, identify gaps, dependencies, business rules, and define future-state solutions.

- Assess customer requirements against product capabilities and recommend optimal solution approaches.

- Evaluate out-of-the-box functionality, configuration options, and customization needs while promoting product-led solutions.

- Define end-to-end functional designs, system interactions, integration touchpoints, and solution workflows.

- Collaborate with Product, Architecture, Engineering, QA, and Delivery teams to ensure solution feasibility and alignment.

- Contribute to API, web service, integration, data flow, and system interaction discussions.

- Own and maintain solution documentation, requirements traceability, business rules, assumptions, and functional specifications.

- Support estimation, planning, development, testing, and deployment activities through timely analysis and clarifications.

- Lead solution presentations and recommendations with business and technical stakeholders.

- Manage scope, dependencies, risks, assumptions, change requests, and stakeholder expectations.

- Drive alignment across teams and facilitate resolution of conflicting requirements and priorities.

- Take end-to-end ownership of assigned solution areas from requirement definition through delivery readiness.

- Mentor team members and contribute to continuous improvement of business analysis and solution delivery practices.

Mandatory Skills

- Strong business analysis, solution consulting, and functional design capabilities.

- Expertise in enterprise product implementation, solution delivery, and customer-facing consulting engagements.





- Strong understanding of product fitment, including out-of-the-box capabilities, configuration, and customization approaches.

- Proven ability to lead complex customer discussions, workshops, and solution evaluations independently.

- Strong analytical thinking, problem-solving, and solution design skills.

- Functional understanding of application architecture, APIs, web services, and enterprise integrations.

- Experience defining system interactions, process flows, integration requirements, and high-level solution architectures.

- Strong documentation capabilities covering requirements, business rules, solution designs, assumptions, and traceability.

- Excellent communication, presentation, stakeholder management, and workshop facilitation skills.

- Solid understanding of delivery planning, scope management, risk assessment, dependencies, and implementation considerations.

- Ability to collaborate effectively with Product, Engineering, Architecture, QA, and Delivery teams.

Desirable Skills

- Experience evaluating multiple solution alternatives and articulating business and technical trade-offs.

- Exposure to enterprise-scale digital transformation and product modernization initiatives.

- Strong understanding of cross-functional business processes and enterprise system landscapes.

- Ability to influence stakeholders and drive consensus across business and technology teams.

- Experience supporting estimation, release planning, and delivery governance activities.

- Exposure to complex integration ecosystems involving multiple applications and platforms.

- Capability to mentor business analysts and contribute to organizational best practices.

- Strong customer engagement and consulting mindset with the ability to represent solution teams in senior stakeholder forums.

- Proactive approach to identifying risks, dependencies, blockers, and improvement opportunities.

- Ownership-oriented mindset with the ability to drive solution outcomes from discovery through implementation readiness.

📌 Sr. Business Analyst - Solution (Gurugram)
🏢 Comviva
📍 Gurugram