The Team: Order Management team handles the key function of issuing accurate invoices to the client. In addition to that, the team processes huge volume of internal and external emails. We have a team of agile and enthusiastic people in India, Manila, US and Pakistan.
The Impact: This is a key position to support the function of Order Management. Timely and accurate invoicing is a key part that leads to revenue generation.
What's in it for you: With Order Management, no day is a dull day. This is a critical and vigorous position that requires one to work in various applications such as SalesForce, Oracle, Vertex and Zuora. Also, one needs to closely work with commercial teams on a daily basis.
Responsibilities
- Review contracts signed by the customer.
- Process New Sales, Renewals and Amendments. Ensure accurate and timely billing and services.
- Make accurate adjustments to client accounts.
Provides verbal and/or written billing explanations to client/client services/sales.
- Promptly and precisely process emails.
- Assist with escalation of key issues to senior management to ensure adherence to established policies and procedures. Provide basic ad hoc reporting as necessary.
What We're Looking For Basic Qualifications
- Bachelor or Master Degree
- Excellent communication skills (Verbal / Written)
- Strong analytical and problem solving/research skills with a high attention to detail.
- Basic knowledge of MS Office
- Ability to independently work as a contributing member in a high-paced and focused team with minimal directions.
- Willingness to work in rotational shifts as per business requirement.
Preferred Qualifications
- 1+ Years of prior experience
- Prior experience of working in Salesforce or Oracle
📌 Specialist, Order Management (Hyderabad)
🏢 Su0026P Global Market Intelligence
📍 Hyderabad
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