Job Title: Process Co-ordinator

Department: Travel Operations Team

Experience: Prior experience in coordination, follow-ups, or process management preferred.

Job Summary

We are looking for a highly organised, proactive, and responsible Process Co-ordinator to ensure that all steps of our internal processes are followed smoothly and completed on time.

- Key Responsibilities

Monitor and ensure that every step of the defined process is followed properly.
Track daily activities, pending tasks, and work progress using Google Sheets or Excel.
Regularly follow up with team members to ensure timely task completion
Identify delays, gaps, and bottlenecks in the workflow and take corrective action.
Step in and assist team members whenever they face difficulties at any stage.
Coordinate with different team members to ensure smooth execution of daily operations.
Maintain accurate records, trackers, and regular progress reports.
Ensure accountability and make sure no task or follow-up is missed.
Escalate unresolved issues to the concerned person whenever required.

- Required Skills & Qualifications

Graduate in any discipline (preferred)




0–2 years of experience
Excellent verbal and written communication skills.
Basic knowledge of MS Excel, Google Sheets
Comfortable working with Google Sheets and Microsoft Excel.
Prior experience in coordination, follow-ups, operations, or process management.
Valuable communication skills in both Hindi and English.
Ability to follow up and chase team members firmly but politely.
Strong organisational and time-management skills.
Reliable, disciplined, and detail-oriented.
Ability to manage multiple tasks and priorities.

- Ideal Candidate Profile

We are looking for someone who takes ownership of work and ensures that things get done rather than simply waiting for updates.
The candidate should be systematic, persistent with follow-ups, comfortable coordinating with Team, and capable of identifying where work is getting stuck and helping resolve it.

Pay: ₹8,000.00 - ₹12,000.00 per month

Benefits:

- Cell phone reimbursement
- Health insurance

Work Location: In person

📌 Process Coordinator (Siliguri)
🏢 Suvidhaa Aapki
📍 Siliguri