Job Summary

We are looking for a proactive, enthusiastic, and student-focused Student Relations Officer to join our Study Abroad team. The candidate will be responsible for managing student relationships, providing guidance throughout the overseas education journey, coordinating with internal departments, and ensuring a smooth and positive experience for students from admission to visa processing and pre-departure.

Key Responsibilities

- Act as the primary point of contact for students throughout their study abroad journey.
- Build and maintain robust relationships with students and parents.
- Provide regular updates on admission applications, offer letters, documentation, and visa processes.
- Coordinate with the counselling, admissions, application, and visa processing teams.
- Follow up with students to collect required documents and ensure timely submissions.
- Address student queries, concerns, and complaints professionally.




- Conduct regular follow-ups to ensure students remain engaged throughout the process.
- Assist students with pre-departure formalities and other related requirements.
- Maintain accurate student records, follow-up reports, and communication logs.
- Ensure a high level of student satisfaction and service quality.

Required Skills & Qualifications

- Bachelor's degree in any discipline.
- 1–3 years of experience in student relations, customer relationship management, education consultancy, or customer support.
- Experience in the study abroad or overseas education industry will be an added advantage.
- Excellent verbal and written communication skills.

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Student Relation Officer (India)
🏢 Santa Monica Study Abroad
📍 India