Job Summary Freshers / Experienced Candidates We are looking for a Collection Executive to manage customer follow-ups and ensure timely repayment of outstanding loan amounts. The role involves handling customers through calls, maintaining proper follow-up records, and achieving assigned collection targets. Key Responsibilities • Contact customers through phone calls regarding pending/outstanding payments. • Follow up with customers on PTP (Promise to Pay) commitments and ensure timely payment. • Achieve assigned daily, weekly, and monthly collection targets. • Maintain accurate records of customer interactions, commitments, and collections. • Handle customer queries professionally and provide appropriate payment-related information. • Follow the company’s collection process, policies, and communication guidelines. • Escalate difficult or unresolved cases to the Team Leader/Reporting Manager. • Ensure professional and respectful communication with customers at all times. • Submit daily collection and follow-up reports as required.



Key Performance Indicators (KPIs) • Collection Amount • PTP Achievement & Completion • Cases Handled • Target Achievement • Follow-up Effectiveness • Quality and Accuracy of Customer Records Requirements • Valuable communication and convincing skills. • Basic knowledge of computers and MS Office. • Ability to handle customer conversations professionally. • Target-oriented and willing to work in a fast-paced environment. • Freshers can apply. • Knowledge of Hindi, Kannada, English, or other regional languages will be an advantage. Working Conditions • No field visits required. • Work is primarily office-based and through calling/online communication. • Working schedule as per company policy. Skills Communication | Negotiation | Customer Handling | Follow-up | Target Orientation | Problem Solving | Basic Computer Skills

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Collection Executive (Koramangala)
🏢 Vizzve Microseva Foundation
📍 Koramangala