JOB OVERVIEW

We are looking for a responsible and organised Back Office Executive to manage day-to-day sales coordination and administrative activities. The candidate will be responsible for communicating with clients, preparing quotations and invoices, and ensuring timely payment follow-ups.

KEY RESPONSIBILITIES

1. Client Communication

- Communicate with clients over phone calls, WhatsApp, and email.
- Respond to customer enquiries and provide necessary information.
- Coordinate with clients regarding orders, deliveries, and other requirements.
- Maintain professional and timely communication with customers.

2. Quotation & Invoice Management

- Prepare and share quotations with clients.
- Generate sales invoices and ensure accurate documentation.
- Maintain proper records of quotations, orders, and invoices.
- Coordinate internally to ensure smooth order processing.

3. Payment Follow-ups

- Regularly follow up with clients for outstanding payments.
- Send payment reminders through calls, WhatsApp, and emails.
- Maintain an updated record of pending payments.
- Coordinate with the accounts team regarding payment receipts and outstanding balances.

4. General Back Office Activities





- Maintain and update customer and sales-related records.
- Ensure proper documentation and data entry.
- Provide administrative support to the sales team whenever required.

SKILLS & REQUIREMENTS

- Good communication skills in English, Hindi, and Gujarati.
- Basic knowledge of MS Excel, MS Word, and email handling.
- Good telephone and WhatsApp communication etiquette.
- Attention to detail and accuracy in documentation.
- Ability to organise tasks and follow up consistently.
- Responsible, proactive, and disciplined approach towards work.

EXPERIENCE & QUALIFICATION

- Qualification: Graduate (B.Com / BBA preferred).
- Experience: 1–3 years of relevant experience preferred.
- Freshers with valuable communication and computer skills may also apply.

KEY EXPECTATIONS

- Timely and professional communication with clients.
- Accuracy in quotation and invoice preparation.
- Consistent follow-up for outstanding payments.
- Proper maintenance of records and documentation.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Back Office Executive (India)
🏢 Gaurav Trans Engineers Private
📍 India