Industry: Supermarket / Retail
Company: Grand Hyper
Experience: Minimum 5 Years in Supermarket / Retail Operations
Duty Hours: 9.5 Hours per Day
Salary: Based on Experience and Performance
Job Responsibilities
- Store Operations
- Manage the overall day-to-day operations of the supermarket.
- Ensure the store opens and closes on time.
- Maintain proper store layout, product display and cleanliness.
- Ensure smooth operations across all departments.
- Staff Management
- Supervise and manage all store employees.
- Prepare staff duty rosters and attendance.
- Allocate daily duties and monitor employee performance.
- Ensure staff discipline, punctuality and proper grooming.
- Conduct regular staff briefings and training.
- Sales & Customer Service
- Achieve daily, weekly and monthly sales targets.
- Monitor sales performance and take necessary actions to improve sales.
- Ensure excellent customer service.
- Handle customer complaints and resolve issues promptly.
- Maintain good customer relationships.
- Stock & Inventory Management
- Monitor stock availability and ensure proper replenishment.
- Control stock shortages, damages and expiry products.
- Conduct regular stock verification.
- Monitor receiving, transfers and supplier deliveries.
- Ensure proper FIFO / FEFO practices.
- Minimise stock loss and wastage.
- Billing & Cash Management
- Monitor cashier operations and billing accuracy.
- Ensure proper cash handling and daily cash closing.
- Verify sales reports and cash reconciliation.
- Prevent billing errors and cash discrepancies.
- Store Maintenance & Hygiene
Job Type: Full time
Pay: ₹25,000.00 - ₹35,000.00 per month
Ability to commute/relocate:
- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Supermarket: 1 year (Preferred)
Work Location: In person
📌 Store Manager (Kochi)
🏢 Grand Hypermarkets (India)
📍 Kochi
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