Job Description – Sales Operations & Business Coordination

Location : Mahape ( Navi Mumbai)

Experience : 4 to 8 years

Key Performance Areas (KPA) & Key Responsibilities (KRA)

1. Sales Data Management & Monitoring

Monitor sales activities and maintain accurate reports, dashboards and performance trackers.

Track missing information, report corrections and incomplete updates and ensure the concerned team closes them on time.

2. Tracker & Excel Automation

- Create and improve trackers, dashboards, formats and automation tools for better monitoring and reporting.

3. Weekly BD Reviews – All Regions

- Coordinate review meetings, maintain action trackers and ensure timely closure of review points.

4. Business Risk & Gap Monitoring

- Identify and track hot cases, orders, execution, invoicing and payment follow-ups and business opportunities and take corrective actions.

5. Performance Monitoring

- Prepare analysis reports to review team-wise and region-wise performance.

6. Tender Management

- Search tenders, prepare technical and commercial documents, coordinate bidding till closure and EMD collection.

7. Special Projects & Business Coordination

- Handle special enquiries, BOQs, portal submissions, documentation and coordination activities from enquiry stage till order closure.

8. Client Visit Planning & Monitoring

- Plan and assign weekly client visit targets based on sales data, follow-up requirements and business opportunities. Monitor visit completion and outcomes.

9. Sales & Marketing Support

- Share company profiles,



promotional mails and product details with clients.

10. Seasonal Greetings / Invites

-Coordinate seasonal greetings, event invitations and customer communication activities across all regions.

11. Digital Enquiry Handling

- Manage IndiaMART, website and online enquiries, coordinate required details, follow up with concerned teams and track closure status.

12. Incentive Sheet Management

- Prepare and update region-wise incentive sheets accurately.

13. Drafts

- Draft important emails, letters, MOMs, Implementation Notices and other formats and templates.

14. Issue Resolution & Escalation Management

- Identify, coordinate and resolve sales reporting, client, commercial and internal issues. Bring critical issues to management's attention.

15. KPA-KRA & Tracker Monitoring

- Prepare KPA/KRA formats and monitor progress regularly.

16. Client Registration & Portal Management

- Manage vendor registration processes for recent clients, tender portals and client procurement platforms.

17. Training & Team Support

- Train and guide team members on report updates, tracker formats, data entry and new processes to ensure correct implementation.

18. Commercial Documentation, Payment & Order Tracking

Review and coordinate payment, outstanding, PBG/security cheque and USD fluctuation details from Work Orders, invoices and ledgers.

Track pending commercial actions until closure

Pay: ₹35,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Sales Support Officer (Mahape)
🏢 MVP Consults Private
📍 Mahape