Key Responsibilities

1. Leading the Closing Process

o Oversee all closing activities from negotiated deals to final client handover.

o Coordinate with sales teams, brokers, and channel partners to convert leads into confirmed bookings.

o Ensure accurate and timely preparation of documentation, including booking forms, cost sheets, contracts, and payment schedules.

o Liaise with finance, legal, and CRM teams to facilitate loan disbursements, payment processing, and client documentation.

2. Client Engagement & Relationship Management

o Serve as the primary point of contact for buyers during the closing phase, addressing their questions, concerns, and administrative needs.

o Conduct site walkthroughs, present project USPs, pricing, payment plans, and terms with clarity and conviction.

o Negotiate terms and resolve objections to ensure optimal deal closure while safeguarding company margins.

o Maintain long-term relationships post-closing for referrals, future phases, or resale support.

3. Team Leadership & Coordination

o Supervise, mentor, and manage a team of closers, ensuring they follow best practices, maintain high conversion rates, and meet KPIs.

o Train the closure team regularly on negotiation techniques, objection handling, and product updates.

o Report daily, weekly, and monthly closure metrics (walk-ins, conversion %, turnaround times) to senior management / site head.

4. Documentation & Legal Compliance

o Oversee the preparation and verification of all legal contracts, agreements, and transactional documents.

o Ensure compliance with applicable regulations, including RERA guidelines.

o Coordinate with external legal counsel, title companies, banks, and other stakeholders to ensure that closings proceed without legal or procedural delays.

5. Process Improvement & Quality Assurance

o Identify risks or bottlenecks in the closing process; proactively propose and implement improvements.

o Conduct final reviews of closing documents to ensure accuracy, completeness, and adherence to company policies and regulatory norms.





o Manage post-closing activities like documentation recording, disbursements, and client handovers.

6. Collaboration & Reporting

o Work closely with sales, legal, finance, operations, and customer-relationship teams to ensure alignment and smooth handovers.

o Prepare and present closing forecasts, pipeline status, risk assessments, and post-closing summaries to senior leadership.

Key Qualifications & Skills

· Experience: Minimum 5 years in real estate closing/sales roles with real estate developers, preferably with experience in luxury or high-rise residential projects.

· Education: Bachelor’s degree in any field. MBA preferred (optional but a plus).

· Technical Knowledge: Strong understanding of real estate transaction documentation, title work, loan processing, and regulatory compliance (e.g., RERA)

· Negotiation & Sales Skills: Excellent negotiation skills; ability to close complex, high-value deals.

· Communication Skills: Outstanding verbal and written communication; ability to present to high-net-worth clients confidently.

· Leadership & Team Management: Proven track record managing closure teams; training and mentoring experience.

· Analytical & Process-Oriented: Detail-oriented with solid organizational skills; able to spot transactional risks and mitigate them.

· Interpersonal Skills: High emotional intelligence, customer-centric, ability to build trust and nurture long-term relationships.

Tools: Proficiency in MS Office (Excel, PowerPoint), CRM tools, and real estate sales platforms

Pay: ₹400,000.00 - ₹650,000.00 per year

Application Question(s):

- Do you have experienced with real estate developers, ideally in large-scale residential or luxury high-rise projects
- Are you ok with thane location
- What is your current ctc
- What is your expected ctc
- What is your notice period
- Do you have experienced in closing in luxury high rise buildings in MMR in ticket size range of Rs 2 cr to Rs 5 cr with real estate developers only

Experience:

- closing manager: 5 years (Preferred)
- RERA: 3 years (Preferred)

Work Location: In person

📌 Closing Manager (Thane)
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