We are looking for a high-performing General Manager – Sales to lead overall vehicle sales operations at our four-wheeler dealership. You will drive sales strategy, manage sales teams, optimize customer acquisition and retention, oversee inventory management, and achieve revenue and market-share targets set by OEM standards.

Key Responsibilities1. Sales Strategy & Business Development

- Formulate and execute comprehensive sales strategies to achieve monthly, quarterly, and annual sales targets.
- Monitor market trends, competitor activity, and local demand to identify business growth opportunities.
- Drive sales promotions, seasonal campaigns, and local marketing events in coordination with OEM guidelines.

2. Team Leadership & Operations Management

- Lead, mentor, and motivate Sales Managers, Team Leaders, and Sales Executives to meet individual and team KPIs.
- Oversee daily showroom sales workflow, customer walk-in management, test drives, and conversion rates.
- Conduct regular performance reviews, identify training gaps, and mentor staff on sales pitch techniques and product knowledge.

3. Financial Management & Revenue Growth

- Maximize revenue through core vehicle sales, accessories, extended warranties, insurance, and auto finance tie-ups.
- Manage dealership profitability, track gross margins, and control sales-related operational expenses.

4. Customer Experience & Relationship Management

- Ensure benchmark levels of customer satisfaction (CSI scores) across all sales touchpoints.




- Handle high-priority customer escalation issues promptly to protect brand reputation and maintain customer loyalty.

5. Inventory & OEM Coordination

- Manage stock levels, vehicle allocation, and order scheduling to maintain optimal inventory turnover.
- Act as the primary liaison between the dealership management and OEM regional representatives for sales audits, schemes, and target alignment.

Requirements & Qualifications

- Education: Bachelor’s degree in Business Administration, Marketing, or a related field (MBA preferred).
- Experience: 8–15+ years of experience in retail automobile sales, with at least 3–5 years in a leadership role (Sales Manager / DGM / GM) at a recognized 4-wheeler dealership.
- Skills:
- Exceptional leadership, team management, and conflict-resolution skills.
- Strong financial acumen, revenue tracking, and inventory control experience.
- Proven track record of achieving aggressive sales targets and high CSI scores.
- Excellent communication, negotiation, and relationship-building abilities.

Job Types: Permanent, Full time

Pay: ₹60,000.00 - ₹150,000.00 per month

Benefits:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Ability to commute/relocate:

- Surat, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Education:

- Bachelor's (Preferred)

Experience:

- total work: 1 year (Preferred)
- Management: 1 year (Preferred)

Work Location: In person

📌 General Manager - Sales (Surat)
🏢 Navjivan Group
📍 Surat