Customer Support Specialist (Marathahalli)

Customer Support Specialist (Marathahalli)

05 Nov
|
Talent Spectrum Solutions and Services
|
Marathahalli

05 Nov

Talent Spectrum Solutions and Services

Marathahalli

Pay: ₹18,000.00-₹32,000.00 per month

Job Description:

Job Title: International Voice Process Executive

Location: Marathalli, Bangalore

Work Schedule: 5 days working rotational shift, 2 days rotational week off

About the Role

We are looking for enthusiastic and customer-focused individuals to join our International Voice Process team for our client at Manyata Tech Park, Bangalore office. This role requires interacting with international customers/clients over calls, so exceptional communication skills are a must.

Key Responsibilities

- Handle inbound/outbound calls for international customers in a qualified manner
- Resolve customer queries and provide accurate information in a timely manner
- Maintain high standards of service quality and customer satisfaction
- Document customer interactions and update records accurately
- Collaborate with team members and escalate issues when necessary
- Meet individual and team performance targets (quality, productivity, SLAs)





Required Skills & Qualifications

- Exceptional verbal communication skills in English (fluency, clarity, and neutral/international accent preferred)
- Strong listening and problem-solving skills
- Ability to work in a fast-paced, target-driven environment
- Comfortable working 5 days a week with rotational week offs (including weekends, as applicable)
- Prior experience in an international voice process is a plus, but freshers with excellent communication skills are welcome to apply
- Basic computer proficiency

Work Location Marathalli, Bangalore (Work from office)

How to Apply Interested candidates can share their resumes at:
[email protected]

Work Location: In person

Pay: ₹18,000.00 - ₹32,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Support Specialist (Marathahalli)
🏢 Talent Spectrum Solutions and Services
📍 Marathahalli

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