Job Summary

Operations Management for complex /large projects with focus on continuous improvement ,problem-solving, meeting client SLAs, and empowering teams through effective people management.

Key Responsibilities

- Manage training data collection, validation, consolidation, and reporting across multiple Lines of Business (LoBs).
- Develop and maintain MIS dashboards, scorecards, and executive reports.
- Analyze learning metrics, certification progress, training completion, utilization, and capability development trends.
- Partner with Business Units, CU/WU stakeholders, and training SPOCs for data validation and governance.
- Generate monthly, quarterly, and annual leadership reviews and presentations.
- Support training governance reviews, audits,



and compliance reporting.
- Create Power BI dashboards and visualization models for leadership insights.
- Provide ad-hoc analytics and management reports to support strategic decisions.
- Monitor KPI adherence and identify areas for process improvement and operational efficiency.
- Ensure accuracy, consistency, and integrity of learning and capability development data

Skill Requirements

null

Must Have Skill

Project Management Office (PMO)

Positive to Have Skill

Program Management

Other Requirements

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📌 Track Manager (Support & Operations) (India)
🏢 HCLTech
📍 India