05 Nov
|
Classic Solutions
|
Gurugram
05 Nov
Classic Solutions
Gurugram
Oracle Fusion Cloud Service Logistics Support Specialist
Required SkillsOracle Cloud SCM / SaaS SCM, Oracle Fusion Cloud Service Logistics , Logistics Planning.Job DescriptionUrgent Hiring – Oracle Fusion Cloud Service Logistics Support Specialist
Skill: Oracle Fusion Cloud SCM – Service Logistics
Experience: 5+ Years
Primary Skills: Oracle Cloud SaaS SCM, Service Logistics, Logistics Planning
Experience Level: Advanced (6–9 Years preferred)
Role Type: Application Support / AMS
Role Overview
We are looking for an experienced Oracle Fusion Cloud SCM – Service Logistics Functional Consultant with strong hands-on experience in post-implementation support, troubleshooting, configuration, and minor enhancements.
The candidate should have practical experience supporting Oracle Fusion Service Logistics and related SCM modules in an enterprise setting.
Mandatory Technical Skills
- Oracle Fusion Cloud Service Logistics – Hands-on functional experience.
- Oracle Cloud SCM / SaaS SCM.
- Logistics Planning.
- Service Work Order Management.
- Spare Parts Inventory and Parts Ordering.
- Field Service Logistics and Technician Trunk Stock.
- Service Debrief (Labour, Expenses and Parts Consumption).
- Depot Repair, Returns and RMA processes.
- Functional troubleshooting and application support.
Good-to-Have Skills
- Oracle Fusion Inventory Management.
- Oracle Order Management.
- Oracle Procurement.
- Oracle Field Service.
- ServiceNow / JIRA / Remedy.
- Oracle Cloud integrations and reporting.
- ITIL / AMS support experience.
Key Responsibilities
- Provide L2/L3 functional support for Oracle Fusion Service Logistics.
- Resolve incidents, service requests and application issues.
- Troubleshoot service work orders, spare parts, inventory, debrief and returns.
- Handle configuration changes and minor enhancements.
- Support quarterly Oracle Cloud releases and regression testing.
- Coordinate with business users, technical teams and Oracle Support.
- Prepare functional documentation and conduct user training.
Candidate Screening Guidelines
Prioritize candidates who have:
- 5+ years of Oracle Fusion Cloud SCM experience.
- Direct hands-on experience in Oracle Service Logistics.
- Experience in AMS / Application Support engagements.
- Knowledge of service work orders, parts management, debrief and depot repair.
- Experience with Oracle Fusion Inventory and related SCM integrations.
Important: Do not shortlist candidates with only Oracle Fusion Procurement, Inventory, Order Management or generic SCM experience unless they also have hands-on Service Logistics exposure.
Pay: ₹1,800,000.00 - ₹2,000,000.00 per year
Work Location: Hybrid remote in Gurugram, Haryana
📌 Oracle Fusion Cloud Service Logistics Support Specialist (Gurugram)
🏢 Classic Solutions
📍 Gurugram