Job Title: Billing & Collections Specialist

Experience:
4–7 Years

Location:
Chennai

About the Role
We are looking for a proactive and detail-oriented Billing & Collections Specialist to manage end-to-end customer billing, accounts receivable, collections and revenue reporting across multiple entities and geographies. The ideal candidate should have experience in IT services or cloud billing, hands-on knowledge of UAE VAT, working knowledge of India GST and strong ERP and Excel skills.

Key Responsibilities
Billing & Revenue Operations (60%)
• Raise customer invoices in Odoo based on contracts and billing schedules, covering managed services, FTE staffing, projects and annual licences.
• Manage monthly Microsoft CSP and AWS cloud consumption billing using usage reports.
• Ensure timely processing of Microsoft incentives and Azure Accelerate claims.
• Apply correct UAE VAT and India GST treatment, including exports, reverse charge, LUT and e-invoicing/IRN.
• Manage foreign-currency invoicing, credit notes and billing corrections with appropriate approvals.
• Ensure contract billing schedules are accurate, and all deliverables are billed completely. Collections & Accounts Receivable (30%)
• Manage customer collections, statements, payment reminders, follow-up calls and overdue escalations.
• Apply receipts accurately, including partial payments, TDS deductions and group-company receipts.
• Ensure no unapplied cash balances remain in customer accounts.
• Maintain accurate customer master data, including TRN/GSTIN, billing contacts and payment terms. Reporting & Month-End Closing (10%)
• Prepare reports on unbilled revenue, contract billing completeness, AR ageing and cash collection forecasts.




• Support month-end reconciliations and prepare sales-side data for UAE VAT and India GST returns.
• Maintain revenue and collections compliance trackers and ensure timely closure of pending items. Requirements Must Have
• 4–7 years of experience in billing, accounts receivable or revenue accounting, including at least 2 years in IT services, cloud or SaaS.
• Hands-on experience in UAE VAT invoicing and working knowledge of India GST.
• Experience in recurring, contract-based and milestone billing across multiple currencies and legal entities.
• Hands-on ERP experience; Odoo strongly preferred.
• Strong Excel skills and experience handling large usage reports.
• Familiarity with Microsoft Partner Center and/or AWS billing exports.
• Good English communication skills and confidence in handling customer collections over email and phone. Valuable to Have
• Commerce degree or CA Inter, CMA or ACCA (part-qualified).
• Microsoft CSP or AWS reseller billing experience.
• Tamil or Hindi language skills. Requirements Requirements Must Have
• 4–7 years of experience in billing, accounts receivable or revenue accounting, including at least 2 years in IT services, cloud or SaaS.
• Hands-on experience in UAE VAT invoicing and working knowledge of India GST.
• Experience in recurring, contract-based and milestone billing across multiple currencies and legal entities.
• Hands-on ERP experience; Odoo strongly preferred.
• Strong Excel skills and experience handling large usage reports.
• Familiarity with Microsoft Partner Center and/or AWS billing exports.
• Good English communication skills and confidence in handling customer collections over email and phone.

📌 Billing & Collections Specialist (Chennai)
🏢 Theomnihire
📍 Chennai