Location:
Jayanagar 4th block, Bengaluru
- Job Summary We are looking for a professional, and customer-focused Guest Relations Executive (GRE) to manage front desk operations and deliver an excellent experience to visitors and prospective customers.
Key Responsibilities
Welcome and assist walk-in customers, visitors, and clients professionally. Manage front desk operations, including handling phone calls, emails, and inquiries. Maintain visitor records and customer databases. Provide project information and direct customer queries to the appropriate sales representatives. Ensure the reception area and customer lounge are clean, organized, and presentable.
Coordinate with internal teams for customer requirements and issue resolution. Required Qualifications Bachelor's degree in any discipline. 1–3 years of experience in front office, customer service, hospitality, or guest relations. Excellent verbal and written communication skills. Strong interpersonal and customer service skills. Professional appearance and positive attitude. Ability to multitask and work in a quick-paced environment. Key Competencies Customer-centric approach Communication and presentation skills Time management Attention to detail