Position: Technical Support Manager

Location:
Bodh Gaya, Bihar

Experience:
2–5 years

Salary:
Up to ₹30,000 per month Employment Type: Full-time, on-site Role Overview The Technical Support Manager will be responsible for coordinating and monitoring daily operational activities, ensuring smooth workflows across teams, maintaining accurate records, and supporting continuous improvement of processes. The ideal candidate is organised, hands-on, a good communicator and comfortable working in a fast-paced environment.

Key Responsibilities
• Plan, coordinate and oversee day-to-day operations to ensure targets and timelines are met.
• Monitor workflows, identify bottlenecks and implement practical solutions to improve efficiency.
• Coordinate with internal teams, vendors, suppliers and service providers for timely execution of tasks.
• Manage inventory, stock levels, procurement requests and dispatch or logistics activities.
• Maintain accurate operational records, reports and MIS, and share regular updates with management.
• Ensure compliance with company policies, quality standards, safety norms and statutory requirements.
• Supervise and guide on-ground staff, allocate tasks and track performance.
• Handle operational issues,



escalations and customer or stakeholder queries promptly.
• Support budgeting and cost control by tracking expenses and minimising wastage.
• Assist in documentation of SOPs and contribute to process improvement initiatives. Required Qualifications and Skills
• Graduate in any discipline (Business Administration, Commerce or Operations Management preferred).
• 3–5 years of relevant experience in operations, administration, logistics or a similar role.
• Strong organisational, planning and time-management skills.
• Valuable communication skills in Hindi and English (spoken and written).
• Working knowledge of MS Excel, MS Word, email and basic reporting tools.
• Strong problem-solving ability and attention to detail.
• Ability to coordinate with multiple teams and work under pressure.
• Team-handling and leadership abilities. Preferred Attributes
• Experience with ERP or inventory management software.
• Familiarity with vendor management and basic accounting or billing processes.
• Local knowledge of Bodh Gaya and the surrounding region.
• Proactive, ownership-driven and reliable approach to work.

How to Apply
Interested candidates may send their updated resume to [email protected]

📌 Technical Support Manager (Bodh Gaya)
🏢 Vastu Vihar (Technoculture Building Centre
📍 Bodh Gaya