Company Description Minus Clinic Official is a slimming clinic designed for individuals who want effective results without traditional gym routines, strict diets, or downtime. The clinic offers invasive, non-invasive, and minimally invasive treatments that target inch loss in a practical, science-backed way. Services focus on addressing stubborn fat, post-pregnancy weight, and other body concerns with real, measurable outcomes suited to everyday life. Minus Clinic Official aims to remove pressure and confusion around weight loss and replace it with empathetic, results-driven care. The clinic culture emphasizes listening, understanding, and helping clients build confidence through tailored slimming solutions. Role Description This is a full-time, in office Customer Support Executive role based in the Greater Chennai Area. The Customer Support Executive will handle client inquiries across phone, in-person, and online channels, providing accurate information about treatments, appointments, and clinic services. Responsibilities include resolving customer issues, ensuring high levels of client satisfaction, and maintaining detailed records of interactions using clinic systems. The role involves coordinating with clinical and administrative teams to follow up on appointments, feedback,



and service requests. The Customer Support Executive will also support online queries, guide clients through booking processes, and help improve overall customer experience by proactively identifying and addressing pain points. Qualifications
• Strong customer-facing skills, including Customer Support and Customer Service, with a focus on empathy, clarity, and professionalism.
• Experience in maintaining Customer Satisfaction through effective communication, problem-solving, and follow-up.
• Ability to manage Online Support channels, such as email, chat, and social media inquiries.
• Basic Technical Support capabilities to assist clients with booking systems, online forms, and digital platforms.
• Excellent spoken and written communication skills in English; proficiency in local languages (e.g., Tamil) is an advantage.
• Prior experience in healthcare, wellness, beauty, or clinic environments is beneficial.
• Strong organizational skills, attention to detail, and the ability to manage multiple client requests efficiently.
• Comfort working on-site in a fast-paced, client-centric setting in the Greater

📌 Customer Support Executive (Chennai)
🏢 Minus Clinic Official
📍 Chennai