About the role

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Manages the execution of Quality Assurance objectives. May lead a team of entry to intermediate level Quality Assurance professionals. Sets day-to-day objectives for the achievement of immediate Quality Assurance goals and supervises completion.

Job Responsibility:

- Overall Process & supplier quality control activities & improvement programs
- Process Certification Deployment
- Ensure Cx tools implementation in cell as Pilot
- Lean Transformation Quality Lead
- Supplier Quality control and improvement programs
- Work directly with suppliers to dramatically improve overall part quality. Drive improvements to their overall quality systems.
- Drive issue resolution with suppliers, engineering and manufacturing.
- Oversee the supplier certification program. Ensure supplier report card process is in place. Generate appropriate performance metrics and drive resolution of issues.
- Develop and drive department projects such as reducing the need for incoming inspections, vendor to stock improvement, and vendor audit expansion.
- Quality monitoring through CPK/PPK and PPM levels for supplier quality performance
- Perform process capability studies necessary to increase control and lower total quality costs for in-house of manufacturing
- Ensure Cx tools implementation in cell as Pilot Investigate product quality problems, determine root cause, gather and analyze data and implement corrective action to reduce or eliminate cause. Use Cx tools to establish approval criteria to ensure the identification of quality failure concerns for both internal and external manufactured parts and assemblies. Lean Transformation Quality Lead. Responsible for leading/driving/supporting the Lean Transformation at the facility. Cell Design, Optimal Material Presentation/Line feeding, Tracked material delivery,



and establishing pull systems with suppliers to minimize inventory/support 100% on-time delivery. This includes working with site leadership and employees in addition to ACE coaches and client managers to implement this transformation on schedule with expected results. Support as needed for Lean Transformation at other sites will also be required. Responsible for applying Lean and Quality tools including 5S, TPM, Value Stream Mapping, Lean Cell Design, Standard Work, Policy Deployment, Pull Systems, Lean Logistics, etc. Plan, lead and facilitate continuous improvement events, event teams and other project teams. Educate and train leaders/employees on Cx tools and other continuous improvement methods and processes.

Qualification & Skill:

- Bachelor’s degree in Mechanical Engineering, Production Engineering, or a related discipline.
- Typically 6–10 years of experience in HVAC, chiller manufacturing, or related manufacturing operations.

Benefits:

We offer a competitive total rewards package that may include other benefits and well‑being programs.

- Enjoy your best years with our retirement savings plan
- Have peace of mind and body with our health insurance
- Make yourself a priority with flexible schedules, parental leave and our holiday purchase scheme.

Our commitment to you:

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an workplace where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

📌 Process Quality Manager (India)
🏢 Carrier
📍 India