We are actively hiring for a Soft Skills Trainer Location
- Bhayandar Working Days: 6 days working with 1 week off Shift: General Shifts Budget
- Up to 6.5 LPA Immediate Joiner Preferred Roles &

Responsibilities:
- Have a thorough understanding of the platform.
- Listen to calls on the operation floor.
- Provide feedback and conduct coaching sessions for the client partners on the floor to improve/maintain the language skills, soft skills, and call handling skills.
- Conduct language and voice & accent training for employees as per organization standards.
- Monitor and provide feedback for bottom performers.
- Ensure that the bottom performers move up the learning curve by means of special coaching sessions.




- Conduct on the floor interventions through coaching and feedback models as defined by function/ program.
- Use various learning tools to enhance spoken capabilities.
- Support OJT/Production Ramp by observing, measuring, and monitoring learners as needed.
- Maintaining and reporting audit/feedback/ coaching/ training records.
- Training recent hires on Fundamental Skills of Grammar and Voice & Accent.
- Self-confidence coupled with the ability to infuse confidence in others. Interested candidates can connect with
- MAMTA HR Contact No.
- (phone hidden) or can share resume on [email protected]

📌 Soft Skills Trainer (Mira Bhayandar)
🏢 TP
📍 Mira Bhayandar