05 Nov
|
SEW-EURODRIVE India Private
|
Chakan
05 Nov
SEW-EURODRIVE India Private
Chakan
Assistant Manager / Executive – Technical Support (Drives & Automation)
About the Role
We are seeking enthusiastic and driven candidates to join our Technical Support Drives & Automation team. You will be responsible for providing application engineering, technical support, commissioning and servicing of electronic products, while ensuring timely resolution of customer issues. The role requires a proactive approach to troubleshooting, application development, and delivering reliable technical solutions to customers and internal teams. Role Locations: Chakan (Pune) Responsibilities
• Service visit to customer site for commissioning of inverters.
• Online (Thro. Telephonic conversation) service support to customers / branch engineers on service / Commissioning of electronics.
• Onsite service of SEW’s electronics products and resolving the complete problem in time.
• Maintaining Service documentation for all Service conducted.
• First line of contact for Germany on information related to application & technical support of electronics products – (Jointly Manager D&A;).
• Application engineering – Developing new application’s for complete drive management-(jointly Manager D&A;).
• Assisting the repair department on Critical issue/ crisis situation.
• Technical support for switching cabinets through local vendors according to the customer requirement.
• Maintain the Service center and all the required tools, tackles, equipment in good working condition and timely maintenance/ calibration of the same.
• Training on & off the customer site and SEW employees on service and application development.
• Maintenance of Quality Manual System Qualifications
•
Education:
BE/B.
Tech
- Electrical (EE), Electrical & Electronics (EEE), Instrumentation engineering from reputed institute. (Other branches, please excuse)
•
Experience:
5+ years in similar role handling VFD, Servo motors, PLC programming for customer applications.
• Essential
Skills:
Service or maintenance in drives and automation products. Positive Communication We look forward to your application
📌 Assistant Manager/Executive – Technical Support (Chakan)
🏢 SEW-EURODRIVE India Private
📍 Chakan