Job Description
We are seeking a proactive, entry level and detail-oriented Production Support Analyst with 1 year of experience, to ensure the stability and performance of production systems. The ideal candidate will have strong problem-solving abilities, excellent communication skills, and the ability to collaborate effectively with cross-functional teams to resolve incidents and monitor production environments.

Key Responsibilities
• Monitor and support production environments to ensure system stability and performance.
• Troubleshoot production issues by analyzing logs, running SQL queries, and collaborating with relevant teams to identify root causes.
• Write and execute SQL queries for data extraction, validation, and analysis.
• Perform data updates, inserts, and corrections in production with proper validation.
• Utilize job management and task automation tools to streamline workflows and improve efficiency.
• Maintain and support job scheduling and monitoring tools to ensure timely execution of critical tasks.
• Perform basic code-level checking and debugging to identify issues and support fixes.
• Collaborate with developers, business users,



and other stakeholders to resolve incidents efficiently.
• Provide timely and clear communication regarding system status, issue resolution, and incident reports.
• Support cloud-based services and applications within Microsoft Azure.
• Participate in after-hours or on-call support when required. Required Skills and

Qualifications:
• Intermediate to high-level proficiency in SQL, including writing complex queries, using joins, performing data manipulation (INSERT, UPDATE, DELETE), and handling data efficiently .
• Familiarity with job management and task automation tools.
• Basic understanding of Microsoft Azure and cloud-based services.
• Solid analytical and problem-solving skills with attention to detail.
• Good communication skills to interact with both technical and non-technical stakeholders.
• Ability to work independently and collaboratively within a team.
• Experience with job scheduling and monitoring tools is a plus.
• Willingness to work in shifts or provide after-hours support as needed.

📌 Production Support Engineer (Hyderabad)
🏢 Maganti It Resources
📍 Hyderabad