Company Description DailyLiv India is Bihar’s fastest-growing AI-powered staffing and recruitment platform, connecting verified job seekers with employers across India and internationally. Founded in 2023, the company focuses on efficient, transparent hiring solutions for sectors such as manufacturing, logistics, BPO, retail, and corporate services. With a verified network of hundreds of Indian and international employers, DailyLiv India offers both domestic and overseas placement opportunities, supported by compliant HR tech and payroll management. The platform is designed to simplify recruitment for candidates and organizations through AI-driven matching, end-to-end hiring support, and bulk talent supply. DailyLiv India aims to become India’s most trusted staffing partner by delivering quality placements that support long-term career growth and business success. Role Description The Telecaller – Government Project role is a full-time, in office position based in Patna. The telecaller will handle outbound and inbound calls related to government initiatives, explain program details clearly, and guide applicants or beneficiaries through verification and documentation processes. Day-to-day responsibilities include maintaining accurate call logs and records, updating CRM or call-tracking systems, and following defined scripts and compliance guidelines.



The role involves coordinating with internal teams for data follow-up, scheduling appointments, and reporting daily call performance and outcomes. The telecaller is expected to provide respectful, professional customer service, meet call and conversion targets, and support project outreach activities as required. Qualifications
• Strong communication skills in Hindi and basic English, with clear telephone etiquette and active listening abilities.
• Customer service and relationship-handling skills, including patience, empathy, and professionalism when speaking with diverse callers.
• Basic computer proficiency, including data entry, use of CRM or call-management tools, and working with spreadsheets or reports.
• Ability to follow scripts, comply with government project guidelines, and handle confidential information responsibly.
• Time management and organizational skills to manage high call volumes, maintain records, and meet daily targets.
• Previous experience in telecalling, BPO, customer support, or government projects is an advantage but not mandatory.
• Minimum educational qualification: Higher Secondary (10+2) or Graduate degree from a recognized institution.
• Willingness to work on-site in Patna, with flexibility for project-based

working hours
and training sessions.

📌 Telecaller Government Project (Patna)
🏢 DailyLiv India:
📍 Patna