Role Description Job Title RTFX
- Territory Sales Head (TSH) Business Unit Retail Trade and Forex Reporting To RTFX
- Regional Sales Head Job Function and Role Type Sales / Product / Business Planning, Supervisory Version No 2.0 Job Purpose Drive and manage a team of Area Sales Heads (ASH) and Trade and Forex Sales Managers (TFSM) to achieve income targets. Develop and maintain strong relationships with Branch Banking supervisors and Trade Ops teams to ensure smooth operations and business growth.

Key Responsibilities
Business Targets Ensure Business Targets responsibilities are completed. Unique Trade Customer (UTC) Acquisition Ensure branches meet new trade customer acquisition targets. Monitor UTC quality and income benchmarks for corrections. Activation, Retention and Increasing Wallet Share Retain existing Trade and Forex customers. Increase wallet share through compliant, time-bound solutions. Business Development Guide and support ASHs/TFSMs to achieve daily income targets. Review performance, identify gaps, and finalize action plans. Resolve branch and customer issues related to RTFX products. Approve customer-specific pricing and credit risk proposals. Identify potential Trade and Forex segments for business growth. Launch local contests and support central campaigns. Enhance RTFX product visibility through marketing promotions.



Ensure Adherence to RTFX Sales Process Ensure ASHs/TFSMs follow prescribed sales processes. Review daily sales reports and track lead closures. Conduct branch visits and customer meetings for business gaps. Product Knowledge Address non-standard customer requirements with senior teams. Disseminate product and regulatory changes. Conduct training on new systems, workflows, and regulations. Risk Mitigation, Monitoring and Portfolio Quality Review and approve site visit reports for customer onboarding. Monitor deferrals, exceptions, and recoveries for compliance. Analyze audit reports to improve training and operations. Human Resources Management Identify and hire suitable staff in coordination with HR. Motivate and retain team members through guidance and feedback. Training and Capacity Building Identify knowledge gaps and train ASHs/TFSMs on RTFX products. Disseminate regulatory updates and conduct periodic training. Education MBA in Finance or Marketing. Certifications CDCS, CITF, CTF. Key Competencies Leadership and influencing skills, solid communication, product and process knowledge, business potential identification, team management. Major Stakeholders Customers, Branch Banking Team, Trade Operations, RTFX Product Team, Treasury, Compliance, Credit & Market Risk.

📌 RTFX-Territory Sales Head (Bengaluru)
🏢 HDFC Bank
📍 Bengaluru