Experience:
1–2 Years

Location:
Ahmedabad, Gujarat [Work From Office] Employment Type: Full-Time Working Days: 6 Days a Week About Microvista Technologies: Microvista Technologies Pvt. Ltd. is an IT solutions company providing software solutions to businesses. We focus on delivering quality services, building strong client relationships, and providing effective technology-driven solutions. Job Overview We are looking for a customer-focused and proactive Customer Support Executive with 1–2 years of experience who can independently handle UAE-based clients. The ideal candidate should have excellent communication skills, a problem-solving attitude, and the ability to understand client requirements and provide timely support.

Key Responsibilities
• Handle customer queries and provide support to UAE-based clients through calls, emails, and other communication channels.
• Understand client issues, requirements, and concerns and provide appropriate solutions.
• Assist clients with software-related queries, troubleshooting, and basic technical issues.
• Coordinate with internal technical and development teams to resolve customer issues.
• Ensure timely follow-ups and maintain positive client relationships.
• Maintain proper records of customer interactions, complaints, and resolutions.




• Follow up with clients to ensure their issues are resolved satisfactorily.
• Ensure a high level of customer satisfaction and service quality.
• Handle client escalations professionally and ensure timely resolution. Required Skills & Qualifications
• 1–2 years of experience in Customer Support, Client Support, or Customer Service.
• Excellent verbal and written English communication skills.
• Experience handling international clients, preferably UAE or GCC clients.
• Good problem-solving and client-handling abilities.
• Basic understanding of software applications and technical troubleshooting.
• Valuable email-writing and coordination skills.
• Ability to manage multiple client queries and priorities.
• Customer-oriented attitude with a willingness to learn. Preferred Candidate
• Candidates with experience in IT or software-based customer support will be preferred.
• Experience communicating with UAE-based clients will be an added advantage.
• Should be confident, professional, and comfortable communicating with international clients. If you're interested then please share your CV at [email protected] Thanks & Regards Nupur Dave HR + TA

📌 CUSTOMER SUPPORT REPRESENTATIVE (Ahmedabad)
🏢 Microvista Technologies
📍 Ahmedabad