Role Summary We are looking for a Design Delivery Lead to own and drive creative design and multimedia delivery across the organisation. You will lead a team of graphic designers, multimedia specialists, and creative professionals. Your team will deliver high-quality visual communication and digital content aligned with business and client objectives. You will set the creative strategy, oversee design execution, and partner with cross-functional teams and stakeholders. The goal is to deliver impactful, consistent brand experiences across presentations, campaigns, digital channels, and client-facing materials. You will also build scalable workflows, quality standards, and AI-enabled ways of working that raise the team's efficiency and creative output. What will you do? Team Leadership and People Management
• Lead, mentor, and develop a team of graphic designers, multimedia specialists, and creative professionals.
• Set clear goals, track performance, and conduct regular performance reviews.
• Provide constructive feedback and creative guidance to build design capability and a culture of quality.
• Plan team capacity, resourcing, and shift coverage to support odd operating hours and global delivery. End-to-End Delivery Ownership
• Own planning, prioritisation, execution, quality assurance, and on-time delivery of creative and multimedia projects.
• Manage multiple projects at once, balancing priorities, timelines, resources, and stakeholder expectations.
• Track delivery against SLAs, turnaround times, and quality metrics, and escalate risks early.
• Report on delivery performance, productivity, and quality to senior leadership. Creative Strategy and Concept Development
• Develop creative concepts and visual strategies for presentations, campaigns, digital assets, social media, internal communications, and client-facing materials.
• Translate business objectives and brand guidelines into explicit,



effective visual solutions.
• Keep the team informed on design trends, emerging formats, and multimedia best practices. Quality, Brand Compliance, and Governance
• Review and approve creative outputs for quality, consistency, brand compliance, and adherence to client requirements.
• Establish creative standards, templates, style guides, and quality frameworks.
• Maintain version control, asset management, and review and approval workflows. Stakeholder and Client Management
• Partner with business leaders, marketing and communications teams, and client stakeholders to gather and clarify requirements.
• Set expectations, manage feedback cycles, and resolve conflicting priorities or escalations.
• Act as the senior point of contact for design delivery. What will you need?
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Experience:
14–16 years of overall experience, including 9–12+ years in Production and Design Operations, creative services, graphic design, multimedia, or visual communications.
• Leadership: Proven experience leading and managing creative teams, with strong mentoring and performance management skills.
• Delivery management: Demonstrated experience managing large-scale, multi-project creative delivery with tight deadlines.
• Design expertise: Strong understanding of graphic design, visual communication, typography, layout, and branding.
• Tools proficiency: Hands-on knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Premiere Pro) and Microsoft PowerPoint.
• Multimedia knowledge: Working understanding of video, animation, motion graphics, and digital content production.
• Quality and brand governance: Strong eye for detail, with experience reviewing outputs and ensuring brand compliance.
• Stakeholder management: Excellent communication and negotiation skills with senior business leaders, marketing teams, and clients.
• Process orientation: Experience building workflows, templates, SOPs, and quality frameworks.

📌 Design Delivery Lead (Gurugram)
🏢 WPP Production India [Marketing Operations Studios]
📍 Gurugram