• Designation
- Telecaller / Inside Sales Executive
• Location
- Bhopal

Job description
-
• Handle inbound and outbound calls.
• Follow up on leads from seminars, social media, referrals, websites, cold data, and other sources.
• Maintain accurate lead records and achieve call and conversion targets.
• Counsel prospective students/parents on RI programs.
• Convert leads into admissions or appointments.
• Escalate complex cases to senior counsellors when required.
• Develop and maintain telecalling SOPs, call scripts, follow-up processes, and reporting formats.
• Continuously improve calling processes for better efficiency.
• Train new team members on calling etiquette, SOPs, data handling, and lead conversion.
• Conduct mock calls and ensure communication quality.
• Share daily reports and coordinate with marketing and counselling teams.
• Maintain data accuracy and provide feedback on lead quality.
• Meet targets for calls, follow-ups, qualified leads, and conversions.
• Ensure high-quality communication and prompt response to current leads.

📌 Telecaller (Bhopal)
🏢 VerdeXGlobal
📍 Bhopal