WFM- Planning || Noida

WFM- Planning || Noida

05 Nov
|
HCLTech
|
Noida

05 Nov

HCLTech

Noida

HCL is hiring into WFM
- Capacity Planning, Only Immediate joiners preferred. Interested candidates please share updated resume along with below details Email
- [email protected] Subject
- WFM
- CP TEX
- REX
- Immediately Available
- Yes/No Last CTC Expected CTC US Hours
- Yes/No Shifts – Versatile/US/Rotational Cabs
- Yes, Both Sides, Chargeable, And provided within 35km (Both Sides 70km) of range one side from Residence to Working location. (No Noddle Points & No Travel reimbursement) WFM Roles & Responsibilities
• Works closely with the client workforce management team to determine demand, routing and staffing of agents
• Provide regular reports on service level adherence, agent productivity, utilization, attendance
• Forecasting, Scheduling and real time workforce management
• Long term / Short term planning to ensure adequate availability of resources as per requirement. Thankyou

📌 WFM- Planning || Noida
🏢 HCLTech
📍 Noida

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