Company Description VeriCore Technologies provides Vehicle and Identity Verification APIs that help businesses automate verification processes directly within their applications. Its solutions cover Vehicle RC, Driving Licence, Aadhaar, and Aadhaar-to-PAN verification, supporting secure, compliant onboarding and transaction flows. Founded in 2024 as a partnership, VeriCoreAPI focuses on scalable API integration for fintechs, NBFCs, and other enterprise clients. The company is building technology that enables faster, more reliable customer verification while reducing operational overhead for its partners. Role Description This full-time remote Application Support Engineer role is responsible for providing technical and functional support for VeriCore’s verification APIs and related applications. Day-to-day activities include investigating and resolving customer-reported issues, analyzing logs and data to identify root causes, and troubleshooting integration problems across different environments. The role will involve collaborating with engineering and product teams to escalate complex issues, document solutions, and suggest improvements to stability and performance. The Application Support Engineer will also help onboard new clients, create and maintain support documentation,



and contribute to continuous enhancement of support processes and tools. Qualifications
• Strong Application Support skills with experience supporting APIs or software products in production environments.
• Proficiency in Technical Support, including diagnosing issues, working with logs, and using support tools or ticketing systems.
• Well-developed Analytical Skills for problem identification, root-cause analysis, and data-driven decision-making.
• Advanced Troubleshooting capabilities for resolving integration, configuration, and performance-related issues.
• Clear and qualified Communication skills for interacting with clients, documenting solutions, and collaborating with internal teams.
• Familiarity with RESTful APIs, HTTP status codes, and JSON, plus basic scripting or SQL skills is beneficial.
• Experience working with fintech, NBFC, or enterprise clients, or in a SaaS/technology support environment, is an advantage.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.
• Ability to work independently in a remote setup, manage priorities, and respond effectively in time-sensitive situations.

📌 Application Support Engineer (India)
🏢 VeriCore Technologies
📍 India