Role Description This is a full-time, in office Patient Counselling – Sales role based at the Painflame Clinic in Gurugram. The role involves welcoming and guiding patients through their visit, understanding their symptoms and concerns, and clearly explaining Painflame’s treatment approach, procedures, and therapy plans. The professional will conduct structured consultations to build trust, recommend suitable treatment packages, and support patients in making informed decisions. Daily responsibilities include managing incoming inquiries, following up with prospective patients, maintaining accurate records of consultations and conversions, and coordinating with clinical and administrative teams for smooth appointment and therapy schedules. The role also includes achieving sales targets, participating in patient education initiatives, and continuously updating knowledge about clinic services and protocols. Qualifications




• Candidates should possess strong Communication and Customer Service skills to interact empathetically with patients and explain treatment options clearly.
• Candidates should possess Sales skills and Sales Management capabilities to convert inquiries, meet targets, and manage patient treatment plans effectively.
• Candidates should possess Training skills to educate patients about therapies, prepare them for procedures, and support internal awareness sessions.
• Candidates should have the ability to build rapport, demonstrate high ethical standards, and maintain patient confidentiality.
• Prior experience in healthcare, clinic front-office, or consultation-based sales is preferred.
• Comfort working in a fast-paced clinical environment with flexible hours, including weekends if required.
• Minimum qualification: Graduate degree in any discipline; healthcare, psychology, or business-related fields are an advantage.
• Proficiency in English and Hindi; additional regional languages are a plus.

📌 Patient Counselling- sales (Gurugram)
🏢 Painflame Clinic
📍 Gurugram