05 Nov
|
MHP – A Porsche
|
Bengaluru
05 Nov
MHP – A Porsche
Bengaluru
About the Company
As a technology and business partner, MHP digitizes and transforms its customers' processes and products across the entire value chain, enabling successful IT and business transformations. As a digitalization pioneer in the Mobility and Manufacturing sectors, MHP leverages its expertise to support a wide range of industries and serves as a trusted partner for organizations shaping the future. Today, MHP serves more than 300 customers worldwide, including leading global enterprises and innovative mid-sized companies. The company combines strategic consulting with deep operational expertise, delivering proven IT, technology, and industry-specific solutions that create sustainable business value. Headquartered in Germany, MHP operates globally through its subsidiaries in the USA, the United Kingdom, Romania, China, and India. With a team of over 3,000 professionals working as OneTeam, MHP has been helping customers drive innovation and digital transformation for over 25 years. Guided by a commitment to excellence, innovation, and sustainable success, MHP continues to shape the future—today, tomorrow, and beyond. Role Description / Tasks:
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· Manage and maintain systems used for client device management including upgrades, patching, software deployments, troubleshooting.
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· Evaluate, analyze and test existing systems and make proactive recommendations for improvements, upgrades,
new applications and/or equipment.
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· Maintain the Knowledge Base articles and internal processes documentation up to date.
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· This position provides the L3 support to MHP end-user devices by handling service requests and incidents that have been escalated by ServiceDesk agents. Support will be provided onsite, remotely, over the phone, or via email.
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· Manages escalations to third parties (e.g. Apple, Microsoft). Qualifications/Skills: Must haves:
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· Experience in managing and supporting Client OS: MacOS, Microsoft Windows 11 and mobile devices with iOS, Android.
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· Experience in End user device management, OS, software deployment and packaging solutions (i.e. Jamf. Intune, PatchMyPC, PSADT or similar).
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· Good knowledge of supported technologies: Azure, Entra ID.
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· Valuable communication skills and customer orientation.
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· Ability to work independently and as part of an international team.
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· Willing to learn new technologies and improve existing systems. Nice-to-haves:
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· Experience with: MS Defender client, Zscaler (or any similar client VPN solution), TeamViewer (or other remote support tool).
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· Knowledge in different scripting technologies e.g. bash, PowerShell (Windows).
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· ITIL awareness and relevant Certifications.
📌 Client Device Management Engineer (Bengaluru)
🏢 MHP – A Porsche
📍 Bengaluru