05 Nov
|
Lifebynery Consultancy Private
|
India
05 Nov
Lifebynery Consultancy Private
India
Job Description
– Growth Marketing & CRM Executive Department: Marketing & Growth Designation: Growth Marketing & CRM Executive Organization: AstroPrrofound (Lifebynery Consultancy Pvt. Ltd.) Job Summary AstroPrrofound is an online astrology consultation platform where customers book fixed-length sessions with our panel of personally vetted expert astrologers. We are looking for a hands-on Growth Marketing & CRM Executive to support all our marketing activities, from social media and ads to lead management in the CRM. Working closely with the Functional Head, you will be the day-to-day point of contact for our agency and marketing partners, and make sure every enquiry is followed up until it becomes a booked consultation. This role offers broad exposure across marketing and plenty of room to grow with the company. Key Roles & Responsibilities 1. Marketing Coordination
• Act as the day-to-day point of contact for our social media agency, in-house content team and marketing partners, such as JustDial, ad partners and influencers.
• Keep the monthly marketing calendar up to date, including festival campaigns, and follow up so that deliverables go out on time.
• Make sure all marketing follows our brand guidelines: no discounts or free sessions, and no exaggerated claims. 2. Leads & CRM Management
• Make sure every lead from JustDial, social media forms and online ads is captured in the CRM, tagged by source and assigned.
• Contact new leads the same day, or make sure they are contacted, and hand them to the ops team to book the right astrologer.
• Follow up with leads who don't respond, and keep lead data clean: stages, next actions, notes, and no duplicates.
• Work with the tech team to improve CRM forms, templates and reminders. 3. Social Media Content & Analytics
• Coordinate content plans across Instagram, Facebook and YouTube with the agency and in-house team,
making sure posts carry a clear call to action.
• Track reach, engagement, clicks and form fills using Meta Business Suite, Instagram Insights, YouTube Studio and Google Ads reports. 4. Ads & Campaign Support
• Help run and monitor Meta, Google and YouTube ads with the agency, and track spend and cost per lead.
• Support influencer collaborations and regional campaigns, starting with Odisha and East India. 5. Customer Engagement
• Send welcome messages and WhatsApp, email and SMS campaigns to leads and existing customers.
• Help promote repeat consultations, live sessions, paid reports and our referral programme. 6. Reporting
• Prepare a weekly report covering leads and bookings by source, response time, ad spend and cost per lead, with simple observations on what is working. Required Skills & Qualifications
• 1–3 years of experience in growth or performance marketing, CRM management or sales operations, preferably in a business that sells to individual customers. This role isn't for freshers.
• Hands-on, day-to-day use of a CRM (Zoho, LeadSquared, HubSpot, Freshsales or similar), including lead stages, follow-ups and reports.
• Experience handling and calling inbound leads, with numbers to show: leads handled, response time, conversion.
• Working knowledge of Instagram, Facebook and YouTube analytics, and of Meta and Google ads.
• Exposure to working with agencies, content creators or influencers.
• Proficiency in MS Excel and Google Sheets for tracking and simple dashboards.
• Explicit spoken and written Hindi and English, on calls and WhatsApp.
• Organised and proactive: follows through on tasks without close supervision. Good to Have
• Experience setting up CRM workflows, web forms or WhatsApp Business templates.
• Experience with WhatsApp, email or SMS campaign tools.
• Interest in astrology or wellness, and respect for the domain. •
📌 Growth Marketing (India)
🏢 Lifebynery Consultancy Private
📍 India