SECTION I: BASIC INFORMATION Job Family Sales, Business Development, Marketing Role Team Lead
- Direct Sales Reporting To Site Head
- Sales Workplace Classification Site SECTION II: ROLE SUMMARY (Purpose of the Role) The position is responsible for leading the direct sales team to achieve the order booking and sales revenue targets, unit sales and collections within budgeted timelines, ensuring customer satisfaction for the assigned project/s. SECTION III:

KEY RESPONSIBILITIES
/ ACCOUNTABILITIES Financial / Functional Perspective
• Order booking for the project through the team
• Sales revenue achievement through team performance
• Adherence to budgeted time for selling
• Sales collections
• To follow up on outstanding collections data and guide team for closure Customer Perspective
• Responsiveness to customer queries and issues including escalations
• To proactively contact potential customers to promote the project
• To promptly respond on sales enquires so as to maximize sales conversions
• To develop relations with existing & current key customers (E.g. Corporates, HNI Clients)
• To ensure after sales support to the customers at the project through coordination with team Internal Process Perspective
• To participate in conceptualization & launch of sales initiatives to maximize order booking for the project
• To consistently evaluate market trends and competitor moves to protect existing sales and maximize future sales opportunities
• To ensure generation of leads through calls, references etc and monitor team lead generation efforts
• To coordinate with other functions viz. Sales Admin, Engineering, Legal on customer queries
• To maintain relationships with Partners (brokers/ property consultants) to ensure market penetration in the region




• To be involved in negotiating deals with customers especially key / high-value deals
• To maintain accurate and timely data related to the project sales and existing / potential customers and review team MIS
• To ensure effective implementation of Marketing initiatives to drive sales for the project
• To liaise with centralized Marketing team for all communication (viz. brochures, mailers, pictures) related to the project
• To track competitor movements in the location and strategies for their properties and communicate the market intelligence
• To visit the project site on a regular basis Learning & Growth / Developmental Perspective
• Keep abreast of developments in the area
• Manage the team effectively by coaching, mentoring, provide periodic feedback and exposure to enhance learning
• To share best practices within the project/ region
• To continuously track changing trends, customer requirements & feedback and conveying the same to the Project Sales Head SECTION IV: KEY INTERACTIONS Internal Stakeholder Purpose of Interaction Top Management Function Head/ BU Head/ Project Head/ Cluster Head All Functional Heads Project Heads External Stakeholder Purpose of Interaction Customers Suppliers Contractors External Consultants SECTION V: KNOWLEDGE & EXPERIENCE KNOWLEDGE Minimum Qualifications
• Masters in Business Administration (MBA) / Post Graduate Diploma in Management (preferably in Marketing) Language Skills
• English
• National (Preferred)




• Regional (Desirable) Experience Years of Experience
• Minimum 10 years in Real Estate Sales Nature of Experience
• Real Estate Sales & Marketing SECTION VI: TECHNICAL & LEADERSHIP / BEHAVIORAL SKILLS REQUIRED TO EXECUTE THE ROLE Skills Technical Skills (if available)
• Ability to capture and interpret data to identify trends and actionable insights on bottlenecks and inefficiencies and guide decision-making by using relevant analytical tools and visualizing data to prepare detailed update reports and dashboards on key KPIs
• Ability to use SFDC to manage leads, update interactions, track pipeline stages, and maintain accurate data to support timely follow?ups and informed sales decisions.
• Ability to identify customer needs, present property offerings effectively, handle objections, and guide prospects through the sales journey by using structured selling techniques, persuasive communication, product knowledge, and relationship?building to achieve conversion targets while ensuring a positive customer experience.
• Ability to engage customers in structured negotiations to align pricing, payment terms, offers, and commitments within approved commercial frameworks, by balancing customer expectations with organizational objectives while safeguarding margins, compliance, and long?term relationships.
• Ability to understand and apply provisions of the Real Estate (Regulation and Development) Act (RERA) relevant to sales activities—such as project registration, permitted representations, disclosures, booking process, documentation, and timelines—to ensure sales practices remain compliant, transparent, and legally sound. Leadership / Behavioral Skills (if available)
• NA ROLE PROFILE DOCUMENTATION Document Owner Date

📌 Lead - Closing (Luxury Sales) (Mumbai)
🏢 Larsen and Toubro
📍 Mumbai