We are looking for an experienced Salesforce Business Analyst (Pre-Sales) with 6–7+ years of dedicated experience in Business Analysis and strong expertise in pre-sales activities. The ideal candidate must have a consistent career background exclusively in Business Analysis, along with hands-on experience in Salesforce CRM, client interactions, requirement gathering, solution consulting, and proposal development. The candidate will be responsible for understanding business requirements, translating them into functional solutions, and supporting pre-sales activities through discovery sessions, solution presentations, and proposal preparation.

Key Responsibilities
• Engage with prospective clients to understand business objectives, challenges, and requirements.
• Lead discovery sessions, requirement-gathering workshops, and stakeholder interviews.
• Analyze business processes and identify opportunities for Salesforce-based solutions.
• Prepare Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, and process flows.
• Collaborate with Salesforce Architects, Developers, and technical teams to define appropriate solutions.
• Support pre-sales activities, including RFP/RFI responses, proposal preparation, solution presentations, and effort estimation.
• Develop and present solution approaches, demonstrations, and business use cases to clients.
• Translate complex business requirements into clear and actionable functional specifications.




• Act as a bridge between business stakeholders and technical teams throughout the project lifecycle.
• Support requirement validation, UAT planning, and stakeholder sign-offs. Required Skills & Qualifications
• 6–7+ years of dedicated experience working in Business Analysis roles.
• Solid understanding and experience of Salesforce CRM and its business applications.
• Proven experience in pre-sales, client-facing discussions, and solution consulting.
• Excellent requirement elicitation, documentation, and stakeholder management skills.
• Hands-on experience preparing BRDs, FRDs, user stories, process maps, and functional specifications.
• Strong understanding of Salesforce capabilities, workflows, and business processes.
• Excellent communication, presentation, analytical, and problem-solving skills.
• Ability to work independently and manage multiple client engagements. Mandatory Screening Criteria
• Candidates must have a consistent career background as a Business Analyst.
• Candidates who transitioned from Developer, Technical Development, or QA roles into Business Analysis will NOT be considered.
• UAN is mandatory for background verification.
• Candidates from South India are not eligible for this requirement.
• Candidates who graduated from JNTU (Jawaharlal Nehru Technological University) are not eligible. Important NoteOnly candidates with dedicated Business Analysis experience and relevant Salesforce pre-sales exposure will be considered. Please ensure all mandatory eligibility criteria are met before sharing profiles.

📌 Salesforce Business Analyst (Gurugram)
🏢 Cibronix Software
📍 Gurugram