Chat Customer Service Executive

Key Responsibilities
• Answer incoming communications from customers via chat.
• Connect with customers to resolve issues using written communication only.
• Maintain a high level of professionalism and empathy while addressing customer inquiries.
• Document customer interactions and feedback accurately.
• Collaborate with team members to improve customer service processes. Qualifications
•

Education:
Preferably graduates; however, candidates with a minimum qualification of Class 12th and at least 1 year of relevant experience may also be considered.
•

Experience:
Prior experience in customer service or related fields is an advantage.
• Communication

Skills:




Excellent command of English, both written and verbal.
• Availability: Willingness to work in a rotational shift setting, including nights and weekends.
•

Location:
Must be willing to work from the office.
• Other: Candidates must not be currently pursuing any course or education. Technical Skills
• Basic computer proficiency is mandatory.
• Familiarity with chat support tools is a plus.

Skills:
chat,communication,computer proficiency,command,communications,customer service,customer

📌 International Non Voice Support Executive (Ahmedabad)
🏢 Krwizard
📍 Ahmedabad