Job Type: Full-time

Lead Associate- Accounts ReceivableDepartment: Accounting & FinanceEmployment Type: Permanent - Full TimeLocation: PuneDescriptionThis position will report into the Manager, Accounts Receivable, responsible for customer invoicing, cash collections and cash applications, unapplied cash and other AR activities including month-end activities, customer account reconciliations and delivering against agreed SLA’s and KPI’s; identifying any issues when they occur, working with internal and external stakeholders to provide excellent service to Davies Group internal and external customers. In addition to core AR responsibilities, the Lead Associate/Senior Lead Associate will provide day-to-day guidance and support to team members, monitor workload distribution, review team performance, and act as the first point of escalation for complex customer and process-related issues.Key ResponsibilitiesAccurately enter and submit customer invoices into multiple third-party billing and payment portalsReview and validate invoice details, including pricing, taxes, and required supporting documentationMonitor invoice status within portals to ensure timely processing and acceptanceReconcile portal submitted invoices against internal billing systemsResearch and resolve invoice rejections, discrepancies, short payments, and deductionsWorking with the billing teams to ensure billing matches customer receipts and resolving any discrepanciesManage collections activity related to portal billing, including following up on outstanding invoicesMatching customer payments against billing and accurate,



timely resolution of problems related to discrepanciesIdentifying and resolving all unidentified cash and unapplied cash balances communicate with portal support teams to resolve billing and payment issues Maintain accurate documentation of billing activity, recons, and collections effortsEnsure compliance with customer billing requirements and portal specific submission guidelinesEnsure that debtors accounts are reconciled, and receipts processing adhere to the respective control framework & approval protocols in placeDelivering excellent support to customers, employees, and other internal contacts Ensure timely processing of all AR activities to support accounts closing Reconcile customer statements to Davies records in the ERP system, highlighting any identified discrepancies and following upAny other suitable task not listed above, if necessarySupport month-end, quarter-end, and year-end close activities. Monitor team queues and workload to ensure SLA and KPI adherenceReview and validate critical transactions processed by team membersAct as the first point of escalation for complex AR, billing, and collection issuesPrepare and analyze AR reports, aging reports, cash application metrics, and management dashboardsDrive reduction of aged debt and improve collection effectiveness.



Identify process improvement and automation opportunities to enhance efficiency and controlsSupport internal and external audits and ensure compliance with company policiesProvide training, guidance, and coaching to team members and support knowledge sharingAssist the Manager in governance reviews, stakeholder meetings, and operational planningBuild strong relationships with internal stakeholders and external customers to ensure excellent delivery servicePerform any other duties or projects as assigned by managementSkills, Knowledge and ExpertiseMinimum 5-10 years’ experience in Accounts ReceivablePreviously worked in a shared services environmentAdvanced MS Office Excel skillsMasters/Bachelors degree in Commerce, Accounting, Finance or relatedKnowledge of financial accounting, process, and systems. Good working knowledge and experience of ERP’sStrong analytical and problem-solving skills. Analytical Thinking - acquiring a proper understanding of a problem or situation by breaking it down systematically into its component parts and identifying the relationships & linkages between processesDemonstrable ability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environmentAbility to set explicit priorities and objectivesRelevant experience of at least 5 years working in Accounts Receivable within a shared services environmentExcellent working knowledge of Microsoft Excel including lookups, pivot tables, sumif (s) /countif (s), etcExcellent written and verbal English language communication skills, ability to articulate complex informationAttention to detail, and accurate fact-based interpretationAbility to set clear priorities and objectives

📌 Lead Associate- Accounts Receivable (Maharashtra)
🏢 Davies
📍 Maharashtra