Location Name: Pune Corporate Office
- Mantri Job Purpose We are seeking an experienced Business Analyst (Techno-Functional) with 5-6 years of relevant experience in the NBFC or Banking domain. The candidate must have strong functional knowledge of Loan Management System (LMS), along with a good understanding of Oracle Database, SQL, and PL/SQL. Knowledge of Loan Origination System (LOS) and Collections & Recovery processes will be considered an added advantage. The candidate will act as a bridge between Business, Operations, Product, and Technology teams and will support requirement gathering, functional analysis, solution documentation, impact assessment, testing, implementation, and post-production stabilization. Duties And Responsibilities

Key Responsibilities
Business Analysis & Requirement Management
• Gather, analyze, validate, and document business requirements from relevant stakeholders.
• Understand existing business processes, application workflows, and integration dependencies.
• Prepare BRDs, FRDs, user stories, acceptance criteria, use cases, process flows, functional specifications, and data mapping documents.
• Translate business requirements into clear and implementable functional specifications.
• Conduct requirement walkthroughs with Business, Development, QA, Database, Integration, and Vendor teams.
• Identify functional gaps, assumptions, risks, dependencies, and system limitations.
• Perform functional and system impact analysis and maintain requirement traceability. LMS Domain Expertise
• Customer and loan account creation, loan booking, and boarding.
• Loan disbursement and repayment schedule generation.
• EMI and non-EMI payment processing, interest calculation, and installment management.
• Charges, penalties, waivers, refunds, part-payment, prepayment, foreclosure, and closure.
• Loan restructuring, rescheduling, customer servicing, and delinquency handling.
• Loan reconciliation,



accounting impacts, and integration with upstream and downstream systems. Techno-Functional Coordination
• Work with Development teams to convert functional requirements into technical solutions.
• Provide functional clarifications during development and testing.
• Review solution designs, data mappings, and interface specifications.
• Understand application data flows and database-level impacts.
• Coordinate with Database, Integration, API, Infrastructure, and Vendor teams.
• Support defect analysis, production issue investigation, root-cause analysis, and resolution validation. Oracle Database Understanding
• Relational database concepts, tables, views, keys, relationships, and data models.
• SQL queries, joins, subqueries, aggregate functions, and analytical functions.
• Working understanding of stored procedures, functions, packages, triggers, and PL/SQL fundamentals.
• Data extraction, validation, reconciliation, and production issue analysis using database records. API & Integration Understanding
• Understand REST APIs and web-service integrations.
• Review JSON and XML request and response payloads.
• Prepare and validate source-to-target mappings, field validations, and transformation rules.
• Understand response codes, error handling, and upstream/downstream dependencies.
• Support interface testing, reconciliation, API contract reviews, and solution discussions. Testing, UAT & Production Support
• Prepare and review SIT and UAT scenarios and test cases.




• Ensure coverage of positive, negative, boundary, and exception scenarios.
• Coordinate UAT, defect analysis, fix validation, retesting, and closure.
• Maintain traceability between requirements, test cases, and defects.|
• Support production deployment, sanity validation, monitoring, and stabilization. Stakeholder Coordination
• Coordinate with Business, Operations, Product, Risk, Compliance, Finance, Technology, and Vendor teams.
• Facilitate requirement workshops and solution discussions.
• Communicate status, risks, dependencies, and open points.
• Follow up on pending clarifications, defects, approvals, and sign-offs.
• Manage assigned priorities and escalate critical risks through appropriate channels. Required Qualifications And Experience
• 5-6 years of experience as a Business Analyst or Techno-Functional Analyst.
• Relevant working experience in the NBFC or Banking domain.
• Robust functional understanding of Loan Management System.
• Good understanding of Oracle Database with working knowledge of SQL and PL/SQL.
• Experience in requirement gathering, documentation, functional solutioning, and impact analysis.
• Good understanding of SIT, UAT, defect management, release support, and production support.
• Strong analytical, problem-solving, communication, and stakeholder-coordination skills. Good-to-Have Skills
• Knowledge of LOS processes, including customer onboarding, KYC/CKYC, loan application processing, credit assessment, approval workflows, and LOS-to-LMS integration.
• Knowledge of Collections processes, including DPD and bucket management, allocation, tele-calling, field collections, dunning, promise-to-pay, settlement, agency management, recovery, and collection MIS.
• Exposure to digital lending platforms, Agile/Scrum delivery, RBI guidelines, and enterprise lending solutions.

📌 Senior Business Analyst (Pune)
🏢 Bajaj FinServ
📍 Pune