Job Description
SAP SD Consultant (IS Retail) Experience 6
- 8 Years

About the Company
About Shoppers Stop Shoppers Stop is one of India's leading retail organizations, operating a large network of department stores, beauty stores, and digital commerce platforms. Our technology landscape is driven by SAP S/4HANA and SAP IS-Retail solutions that support omnichannel retail operations across stores, e-commerce, warehousing, and supply chain functions. As part of the Digital Information Technology (DIT) team, you will work closely with business stakeholders across Store Operations, E-Commerce, Supply Chain, Finance, Merchandising, and Customer Experience to drive business transformation and operational excellence through SAP solutions. Inspired by internal retail SAP role requirements and SD process documentation. Responsibilities
• SAP SD Functional Support & Enhancements
• Provide functional support for SAP SD processes in SAP IS-Retail environments.
• Configure and maintain:
• Sales Order Processing
• Pricing Procedures
• Billing & Invoicing
• Output Determination
• Shipping & Delivery Processing
• Credit Management Confidential
• Returns Management
• Intercompany Sales
• Customer Master Management
• Support omnichannel retail operations including:
• POS Sales
• E-Commerce Sales
• Institutional Sales
• Intercompany Transactions
• Manage incidents, service requests, defects, enhancements, and change requests within agreed SLAs.
• Perform root cause analysis and resolution of SD-related business and system issues.
• Support testing activities including SIT, UAT, regression testing, and production deployments.
• Business Process Consulting
• Collaborate with business teams to understand and document requirements.




• Prepare Functional Specification Documents (FSD), Business Requirement Documents (BRD), and process flows.
• Recommend process improvements and automation opportunities across Order-to-Cash (O2C) processes.
• Support business transformation initiatives and process harmonization programs.
• Integration Management
• Work closely with cross-functional teams including:
• Support integration between retail POS systems, e-commerce platforms, logistics systems and SAP SD. Qualifications
• Educational Qualification -Bachelor's Degree in Engineering, Information Technology, Computer Science, or related discipline.
• SAP SD Certification will be an added advantage. Functional Skills
• Strong knowledge of SAP SD Order-to-Cash processes.
• Experience in:
• Sales Document Configuration
• Item Categories
• Schedule Line Categories
• Delivery Processing
• Billing Processes
• Pricing and Taxation
• Output Management
• Returns Management
• Customer Master Data
• Logistics Execution
• Understanding of retail business processes and omnichannel sales operations.
• Knowledge of SAP S/4HANA SD functionality and best practices. Technical & Qualified Skills
• Strong analytical and problem-solving capabilities.
• Ability to conduct impact assessments and solution design.
• Experience with SDLC methodologies and testing cycles.
• Excellent stakeholder management and communication skills.
• Ability to manage multiple projects and priorities simultaneously.
• Robust documentation skills. Preferred Skills
• Preferred Qualifications
• SAP SD Certification.
• Minimum 1 End-to-End SAP S/4HANA Implementation.
• Experience in SAP IS-Retail environment.
• Exposure to SAP CAR, SAP MM, and FI integration. Industry Preference: Retail

📌 Sap Sales Distribution Consultant (Mumbai)
🏢 Shoppers Stop
📍 Mumbai