Job Description
Department: Sales
Position: Sales Executive
Company Name: Karara Mujassme
Location: Rajokri, New Delhi
Job Purpose
The Sales Executive will be responsible for handling gallery & store walk-ins, tele-sales
inquiries, lead management, client interactions, and coordinating with internal departments to
ensure smooth order execution. The role focuses on converting inquiries into sales, maintaining
strong customer relationships, achieving sales targets, and delivering a premium customer
experience aligned with the brand image of Karara Mujassme.
Key Responsibilities
Gallery & Store Sales & Walk-In Management
Welcome and assist all Gallery and Store visitors in a warm, professional, and hospitable
manner.
Understand customer requirements and assess feasibility based on available products
and customization possibilities.
Conduct Gallery and Store tours showcasing product ranges, craftsmanship,
customization capabilities, and company strengths.
Guide customers through product selection and purchase decisions.
Coordinate with the Admin team for preparation of quotations and ensure accuracy
before sharing with clients.
Ensure timely collection of payments before dispatch of goods.
Focus on maximizing Gallery and Store walk-in conversions into successful sales.
Maintain Gallery and Store presentation, displays, and overall customer experience
standards.
Lead & Tele-Sales Management
Manage incoming leads from Meta, Google, IndiaMART, website inquiries, and other
sales channels.
Follow up on leads, qualify them as per company criteria, and maximize conversions
through calls, meetings, and walk-ins.
Develop and implement strategies to improve lead conversion rates.
Review quotations before sharing them with clients to ensure complete accuracy.
Follow up for advance payments and order confirmations.

Maintain regular communication with prospects and existing clients.




Collect customer feedback and maintain strong post-sales relationships.
Order Fulfillment & Coordination
Coordinate with Admin, Fulfillment, Production, and Workshop teams to ensure timely
execution and delivery of orders.
Monitor order progress and keep clients updated regarding production and delivery
timelines.
Ensure balance payment collection before dispatch or as per agreed payment terms.
Ensure smooth communication between clients and internal departments until order
closure.
Data Management & Reporting
Maintain accurate sales records including leads, quotations, orders, payments, and
dispatch details.
Submit daily, weekly, and monthly reports as per company processes.
Ensure data governance and accuracy in CRM/software systems for management
review.
Other Responsibilities
Support sales campaigns, business development initiatives, and customer engagement
activities.
Be a team player and contribute positively to organizational culture.
Maintain professional, courteous, and solution-oriented communication at all times.
Perform any additional tasks assigned by management.
Education & Experience
Bachelor's Degree in Business Administration, Marketing, Commerce, Architecture,
Interior Design, or a related field.
Minimum 12 years of experience in sales, business development, or client servicing.
Experience in luxury products, architecture, interiors, furniture, dcor, construction, or
design-related industries will be preferred.
Candidates from an Architecture or Interior Design background are preferred due to their
relevant technical knowledge and understanding of client requirements.
Skills Required
Strong communication and presentation skills.
Excellent negotiation and sales closing abilities.

Customer relationship management skills.
Solid follow-up and organizational abilities.
Proficiency in MS Office and CRM/software tools.
Positive attitude with a willingness to learn and grow.
Compensation
4L 5L per annum

📌 Sales Executive (New Delhi)
🏢 Karara Impex
📍 New Delhi