Key Responsibilities:

A. Mobility Operations Management

- Manage end-to-end mobility and transportation operations across multiple locations.
- Ensure smooth execution of daily transportation and fleet operations.
- Develop operational strategies to improve service delivery and business efficiency.
- Monitor vehicle deployment, route allocation, trip scheduling, and vehicle utilisation.
- Ensure adherence to client requirements, service-level agreements (SLAs), and operational timelines.

B. Fleet Management & Vehicle Utilisation

- Oversee fleet planning, vehicle deployment, maintenance, and availability.
- Monitor vehicle productivity, fuel consumption, mileage, and operating costs.
- Ensure preventive maintenance, timely servicing, and vehicle fitness.
- Optimize fleet utilization and minimize vehicle downtime.
- Coordinate vehicle procurement, leasing, attachment, and replacement wherever required.

C. Driver & Manpower Management

- Manage driver recruitment, onboarding, training, and deployment.
- Ensure adequate driver availability across operational locations.
- Monitor driver attendance, discipline, performance, and productivity.
- Establish driver safety standards and conduct regular training programs.
- Handle driver grievances, absenteeism, attrition, and workforce planning.

D. Client & Vendor Management

- Maintain strong relationships with corporate clients and transportation partners.
- Coordinate with clients regarding service requirements, escalations, and operational performance.
- Manage transport vendors, vehicle owners, and third-party service providers.
- Ensure adherence to contractual terms, pricing, and agreed service standards.




- Conduct regular client review meetings and resolve operational issues.

E. Route Planning & Technology Management

- Develop effective route plans to optimize travel time and transportation costs.
- Monitor GPS tracking, vehicle movement, trip sheets, and route adherence.
- Implement technology-driven mobility solutions and fleet management systems.
- Analyze operational data and prepare MIS reports for management.
- Ensure effective use of transportation management systems (TMS).

F. Financial & Cost Management

- Prepare and monitor mobility operations budgets.
- Control fuel expenses, maintenance costs, driver costs, and other operational expenses.
- Monitor revenue, contribution margins, and profitability of mobility contracts.
- Identify cost-saving opportunities without compromising service quality.
- Ensure timely billing, vendor payments coordination, and operational cost reconciliation.

G. Safety, Compliance & Risk Management

- Ensure compliance with applicable transport and motor vehicle regulations.
- Monitor vehicle permits, insurance, fitness certificates, PUC, and other statutory documents.
- Implement vehicle and passenger safety policies.
- Monitor accident reporting, incident management, and corrective actions.
- Ensure driver verification, licensing, and safety training.

H. Business Growth & Strategic Planning

- Work with senior management to develop mobility business expansion strategies.
- Support new client acquisition through operational feasibility assessments.
- Develop scalable operational models for new locations and contracts.
- Identify opportunities to improve service quality and operational profitability.
- Lead operational transformation and continuous improvement initiatives.

📌 General Manager Operations (Bengaluru)
🏢 Prowiz
📍 Bengaluru