DESIRED CANDIDATE PROFILE:

Candidate with being computer savvy, specially MS Office. Good communication skills- written proficiency in English & email ethics are mandatory.

Candidate would work collaboratively with backend team and will be reporting to The Manager. Position is at Amar Colony, Lajpat Nagar IV, Current Delhi, nearest metro station- Kailash Colony.

Role & responsibilities:

- Data processing / entries in the Software, which received through E-mail / WhatsApp from the Safety Trainers.
- Preparation / generation of MIS and other REPORTS.
- Scanning of Certificates / ID Cards and pasting of Holograms to update & record the details in the Software.
- Updating & maintaining of Master Data Sheet with details of all training status, certificates dispatch details etc.
- Follow-up from the trainers, for timely submission of training documents (Hard copies)
- To prepare and issue duplicate or corrected certificates & ID cards & maintaining different Forms & to file them properly.




- Maintaining of courier record on daily basis & mailing tracker details to the respective clients.
- Liaise with the concerned person / department regarding customer queries and complaints.
- Take customer information and update it in the database as required.
- Explain products and service features to clients & pass on leads to the concerned team, if applicable.
- Update customer information such as change of address and phone number when requested to do so.
- Follow-up calls with emails if required.

Preferred candidate profile:

- Keen to learn new skills and processes. Ability for adapting to corporate culture, teamwork capabilities, as required in competitive service industry.
- Able to work as part of a team and achieve team goals and targets
- Good listening skills, with high levels of attention to detail

📌 Backend Executive (New Delhi)
🏢 Force Tech Security
📍 New Delhi