Teleperformance (TP) is a French multinational leader in digitally integrated business services, specializing in customer experience management and business process outsourcing across more than 100 countries.

Roles & Responsibilities:

- Handle international customer queries through live chat.
- Provide accurate information regarding products, services and company policies.
- Understand customer requirements and offer appropriate solutions.
- Resolve customer complaints and concerns professionally.
- Maintain high customer satisfaction and service quality.
- Handle multiple chat conversations simultaneously while maintaining accuracy.
- Follow company policies, process guidelines and compliance standards.
- Achieve assigned productivity, quality and customer satisfaction targets.

Eligibility Criteria:

- Graduation is mandatory.
- Freshers and experienced candidates are welcome.
- Excellent written English communication skills.
- Good typing speed and accuracy.




- Robust problem-solving and customer-handling skills.
- Basic computer knowledge and familiarity with internet applications.
- Ability to multitask and manage multiple customer conversations.
- Willingness to work in rotational shifts.
- Candidates pursuing regular courses are not eligible.

Work Schedule & Benefits:

- Working Days: 5 days per week.
- Weekly Off: 2 rotational weekly offs.
- Shift Timings: Rotational shifts of 10 hours.
- Salary: 3.5 LPA.
- Cab Facility: Available only for female employees during night shifts (9 PM to 6 AM).
- Cab Charges: One-way facility is chargeable.
- Leave Policy: No planned leaves are permitted during the first 3 months.

Interested candidates, kindly share your updated resume to

HR Tripti - (phone hidden)/[email protected]

📌 Teleperformance - International Chat Process | Indore |
🏢 TP
📍 Indore