Role & responsibilities

- Greet and welcome visitors, clients, and guests in a qualified and courteous manner.
- Answer, screen, and forward incoming phone calls promptly and accurately.
- Manage the front desk, maintain visitor logs, and issue visitors gate pass.
- Handle incoming and outgoing mail, couriers, and deliveries.
- Schedule appointments, manage calendars, and coordinate meeting/conference room bookings.
- Coordinate with admin and facilities teams for office supplies, housekeeping, and maintenance requests.
- Assist various departments with basic administrative and support tasks.
- Maintain confidentiality of sensitive information and ensure compliance with company security and visitor policies.
- Ensure a warm, professional experience for guests, including seating, refreshments, and coordination with the relevant department.
- Support the planning and on-ground coordination of in-office events, meetings, and small gatherings, including logistics, seating, and vendor coordination.





Required Skills

- Minimum 2 year of experience as a Receptionist, Front Desk Executive, or in a similar role.
- Excellent verbal and written communication skills.
- Proficiency in MS Office (Word, Excel, Outlook).
- Strong interpersonal skills with a customer-service-oriented approach.
- Good telephone etiquette and professional communication manner.
- Ability to multitask, prioritize, and manage time effectively.
- Professional appearance, demeanor, and a positive attitude.
- Basic knowledge of office equipment (EPABX/switchboard, printer, scanner, etc.).

Qualification

- Bachelor's degree or diploma in any discipline.
- Prior experience in a corporate or front-office environment.
- Familiarity with visitor management systems/software.
- Good verbal and written communication skills.

📌 Front Desk Receptionist (Mumbai Suburban)
🏢 Syndrome NewEdge
📍 Mumbai Suburban