- Conduct outbound calls to clients to gather feedback on their experience with our services.
- Onboard current clients by understanding their needs and providing personalized solutions.
- Identify areas of improvement in our services and suggest changes to enhance customer satisfaction.
- Maintain accurate records of client interactions using CRM software.
Job Requirements :
- 1-6 years of experience in BPO or call center environment.
- Excellent communication skills for effective phone conversations with customers.
- Ability to work independently with minimal supervision and prioritize tasks efficiently.
📌 Onboarding II Product Onboarding (Noida)
🏢 Info Edge
📍 Noida
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