This role involves interacting with US mortgage customers through chat channels, assisting them with servicing queries, paymentrelated questions, postforbearance options, and digital account support.

This is a mandatory Night Shift position aligned with US business hours.

Job Details:

- Position: Customer Service Associate I Chat
- Location: Chennai
- Shift: US Night Shift (Work from Office)
- Eligibility: Freshers & Experienced (12 years)
- Skills: Excellent written & verbal English, customer handling, typing speed 35+ WPM

Why Join Rocket India?

- Work with the U.S. #1 mortgage lender
- Competitive night shift allowances & benefits
- Cab facilities (homeoffice–home)
- Growth opportunities opportunities across global teams

📌 Customer Service Associate (Chennai)
🏢 Rocket India
📍 Chennai