Job Description – Field Executive (Collections, Order Packing & Office Support)

Job Title: Field Executive – Collections, Dispatch & Office Support

Job Location: Noida / Delhi NCR

Department: Administration & Operations

Employment Type: Full-Time

Experience Required: Minimum 2–3 years preferred

Qualification: Minimum 12th Pass / Graduate preferred

Salary: ₹15,000–₹20,000 per month, depending on experience and skills

Key Roles & Responsibilities

1. Payment Collections: Visit clients and customers for collection of outstanding payments, cheques and other authorised receivables.
2. Payment Follow-ups: Coordinate with customers regarding pending payments, collection schedules and payment commitments.
3. Order Packing & Packaging: Pack customer orders accurately and securely, verify products and quantities against invoices/order details, and ensure proper labelling and packaging.
4. Order Processing & Dispatch: Assist in preparing orders for dispatch, generating packing lists, coordinating with courier and logistics partners, and ensuring timely shipment of orders.
5. Inventory & Stock Handling: Assist in stock counting, organising products, maintaining packaging materials and monitoring dispatch-related inventory.
6. Banking Work: Visit banks for cheque deposits, document submissions, banking formalities and other authorised transactions.
7. Document Collection & Delivery: Collect and deliver invoices, agreements, cheques, letters and other official documents.
8. Government Office Visits: Visit ROC, GST, Income Tax, municipal and other government offices for submissions, follow-ups and routine official work.
9. Client & Vendor Coordination: Visit clients, vendors and service providers for documentation, payments, purchases and operational requirements.
10. Outdoor Office Work: Handle miscellaneous field assignments, including courier work, photocopying,



stationery purchases and other office errands.
11. Administrative Support: Assist the administration, accounts and operations teams with routine office activities.
12. Collection & Dispatch Reporting: Maintain daily records of customer visits, payment collections, orders packed, dispatches and pending assignments.
13. Document & Cash Handling: Ensure safe and confidential handling of company documents, cheques, cash and other authorised materials.
14. Local Purchases: Procure office supplies and packaging materials as instructed by management, maintaining proper bills and receipts.
15. General Office Support: Undertake miscellaneous office duties and reasonable work-related assignments as instructed by management.

Required Skills

- Good communication skills in Hindi; basic English preferred.
- Familiarity with Noida, Greater Noida, Ghaziabad and Delhi NCR routes.
- Experience in field collections, deliveries, order packing or office operations.
- Ability to pack products carefully and verify order quantities.
- Basic knowledge of courier booking, shipping labels and dispatch procedures.
- Ability to use WhatsApp, Google Maps, UPI and smartphone applications.
- Basic knowledge of banking procedures and payment documentation.
- Good organisational, coordination and follow-up skills.
- Honest, punctual, responsible and reliable.
- Ability to independently manage outdoor assignments and routine office work.

Eligibility & Experience

- Minimum 12th pass; graduates preferred.
- 2–3 years of relevant experience in field operations,



payment collections, packaging, dispatch or office support preferred.
- Own two-wheeler with valid driving licence is mandatory.
- Working knowledge of Delhi NCR locations.
- Experience in e-commerce, distribution, corporate offices, CA firms or real estate offices preferred.
- Willingness to perform both office-based and outdoor assignments.

Documents Required

1. Updated CV / Resume.
2. Aadhaar Card and PAN Card.
3. Valid two-wheeler driving licence.
4. Vehicle registration certificate (RC) and valid insurance.
5. Recent passport-size photographs.
6. Educational qualification certificates.
7. Previous employment experience letter, if available.
8. Address proof.
9. Two professional references from previous employers (preferred).
10. Bank account details and cancelled cheque (at joining).

Key Performance Indicators (KPIs)

- Timely collection and deposit of payments.
- Accuracy of product packing and order fulfilment.
- Timely dispatch and delivery coordination.
- Minimum packing errors, product damage and dispatch discrepancies.
- Timely completion of client visits and field assignments.
- Accuracy of collection, stock and dispatch reports.
- Secure handling of cash, cheques, documents and products.
- Punctuality, reliability and responsiveness to management instructions.

Compensation & Benefits

Salary: ₹15,000–₹20,000 per month, depending on experience and skills.

Travel Reimbursement: Local conveyance/fuel reimbursement for authorised official travel as per company policy.

Selection Process

Resume Shortlisting → Personal Interview → Practical Assessment → Document & Reference Verification → Final Selection.

How to Apply

Interested candidates may share their updated CV along with current salary, expected salary, total experience, notice period and two-wheeler availability.

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